Marketing Manager

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Pennsylvania seeks a Marketing Manager to supervise staff and manage the Marketing Department. Responsibilities include developing operational goals, creating schedules, and assisting in the budget process. Candidates should have a Bachelor’s degree in marketing or a related field and at least five years of leadership experience. Strong communication and interpersonal skills are essential. Opportunities for career growth and competitive benefits are offered.

Qualifications

• Bachelor’s degree in marketing, finance or related field required.
• Five years of progressively more challenging leadership roles required.
• Experience in communication channels including direct mail, e-mail and social media.
• Technical proficiency in Microsoft Word, Excel, and Outlook.
• Strong client interface and presentation skills preferred.
• Ability to present information to groups of managers, clients, customers, and the public.
• Ability to interact with guests, staff and colleagues and resolve problems and conflicts diplomatically.

Responsibilities

• Supervise and manage staff in the Marketing Department.
• Create effective schedules while maintaining labor costs.
• Assist in the budget process for the department.
• Promote exceptional customer service and ensure standards are followed across the team.
• Enhance guest interactions with a friendly, helpful atmosphere and clear communications.
• Ensure compliance with regulatory requirements within area of responsibility and report issues to Executive Management/GM.
• Maintain confidentiality in all departmental and company matters.

Skills

Verbal communication skills

Written communication skills

Interpersonal skills

Technical proficiency in Microsoft applications

Client interface skills

Education

Bachelor’s degree in marketing or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for supervising and managing staff in the following areas of the Marketing Department: advertising, promotions, special events/entertainment, social media, etc). Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Bachelor’s degree (B.A./B.S.) from four-year college or university in marketing, finance or related field; five years progressively more challenging leadership roles in marketing or operations; or equivalent combination of education and experience. Experience in multiple communication channels including direct mail, e‑mail and social media required.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, and Outlook).
• Strong client interface and presentation skills preferred.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have demonstrated ability to drive toward results.