Marketing Leader

Chick-fil-A; Northwest (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Team culture

Sunday off

Scholarship opportunities up to $25,00

Free college education

Community impact opportunities

Career growth potential

Paid time off with tenure

Health, dental and vision insurance

Job summary

Chick-fil-A Northwest Crossing in Houston seeks a Marketing Leader to own external strategy for growth and brand building, while shaping internal plans for retention and satisfaction.

The role requires community leadership, a strong marketing toolkit, and a passion for people and service in a fast-paced environment.

Qualifications

• Forty hours per week with flexibility for events.
• ServSafe Manager certified.
• Specialized in marketing metrics and reports.

Responsibilities

• Develop the annual marketing plan to drive external sales and employee satisfaction.
• Develop ECM daily plan and activities.
• Create and execute in-store and external marketing activities.
• Involve the team in community-wide events.
• Develop recognition programs for team members.
• Collaborate with Mind Dance Marketing on market initiatives.
• Manage events and social media presence.
• Monitor marketing spending across events and platforms.

Skills

Creativity, sales & marketing

Strategic marketing planning

Growth mindset

Relationship builder

Outreach & community networks

Servant leadership

Strong communication skills

Job description

The Marketing Leader is a forward thinking-partner who demonstrates ownership over a defined external facing strategy aimed at growing sales and building the brand in the community; and a defined internal facing strategy aimed at employee retention and satisfaction. He/she embodies the values of Chick-fil-A and serves as an ambassador to the community.

Requirements:

• Ability to work at least 40 hrs/wk (with some degree of flexibility to service events)
• ServSafe Manager certified
• Specialized in marketing metrics and reports

Skills:

• Demonstrates creativity, sales and marketing forte, self-starter and good negotiation skills
• Strategic thinker in planning and implementing marketing initiatives and promotions
• Demonstrates a growth and win mindset - results oriented, quick study
• Relationship builder, coaches others to perform
• Outgoing, friendly, works well with the public, networks well, involved in the community
• Servant Leader, team oriented with a passion for people and world class service
• Well organized with excellent verbal, written and electronic communications skills

Job Responsibilities:

• Develop the annual marketing plan to build/drive external sales through various channels (Catering, CFA Delivery, Spirit Nights etc.) and boost employee satisfaction:
• Develop a plan to ensure Emotional Connections Marketing (ECM) daily
• Create and execute In-store and outside marketing activities
• Involve the team in community-wide events
• Develop program for weekly team member recognition based on performance
• Develop program for monthly team member recognition associated with special events (birthdays, work anniversaries, other special occasions)
• Work alongside Mind Dance Marketing on market level initiatives
• Manage team members in assisting with the execution of events
• Manage the store's social media presence on all applicable platforms
• Communicate with the Catering & Delivery Director on key marketing metrics, garner feedback on the marketing plan and discuss trends that impact other areas of operation
• Effectively manage the store's overall marketing spending in such a way that items can be used multiple times across events and activities
• Build and manage relationships with CFA V.I.P. guests (valued customers)
• Attend monthly Chamber of Commerce meetings as a representative of the restaurant to build and maintain relationships with business partners (schools, businesses, hospitals etc.)
• Train and develop team/guests on CFA marketing tools
• Ensure promotions are properly advertised (signage, social media, etc.)
• Manage physical store ambience and presentation

Benefits:

• Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!
• CLOSED on Sunday! Spend time with family, rest or worship if you choose.
• Eligible Team Members can apply to receive a Remarkable Futures Scholarship from Chick-fil-A, Inc. - up to $25,000!
• Eligible Team Members can receive FREE COLLEGE EDUCATION!
• Team Members have the opportunity to make an impact beyond the restaurant, as we serve our local communities.
• Opportunities to build a career in a dynamic business, become a leader or maybe even an Operator one day. Sky's the limit!
• Eligible team members can earn paid time off the longer their employment time at the store
• Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, dental and vision.
• Competitive pay, with the opportunity for increases based on performance
• Employee referral program

Location: Northwest Crossing 13240 Northwest Fwy, Houston, TX 77040, USA

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.