Marketing Team Lead

Chick-fil-A; Jersey City (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Scholarship education assistance

Transportation reimbursement

Paid time off

401K and match

Life insurance

Meal allowance

Bonus plan (performance-based)

Job summary

Chick-fil-A Newport Centre is seeking a Marketing Team Lead to drive marketing initiatives while collaborating with restaurant operations to support high-volume performance. This leadership role focuses on campaigns, partnerships, and guest engagement to boost sales and brand presence.

The ideal candidate balances marketing with shifts in operations, leads by example, and fosters a positive, growth-oriented team culture within a fast-paced environment.

Qualifications

• Experience in marketing, sales, hospitality, business development, or community engagement preferred.
• Willingness and ability to actively work in restaurant operations.
• Strong communication and organizational skills.
• Creative, detail-oriented, and dependable.
• Comfortable networking, prospecting, and building professional relationships.
• Strong follow-through and ability to manage multiple priorities.
• Comfortable with social media and email marketing.
• Ability to work independently and collaboratively.
• Commitment to Servant Heart, Grit, and Integrity.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Balance marketing responsibilities with scheduled operational shifts and responsibilities
• Coordinate and execute marketing campaigns, promotions, and restaurant initiatives
• Work with Operations Leadership to ensure marketing initiatives are practical and successfully executed
• Coordinate with the Social Media Content Creator on content, campaigns, and the social media calendar
• Assist with email marketing, customer communications, and promotional outreach
• Uphold Chick-fil-A brand standards and organizational guardrails across all marketing materials and communications.
• Identify and support sales opportunities, including catering, local businesses, schools, organizations, and events
• Prospect within the community to identify potential partnerships and business opportunities.
• Build and maintain relationships with local businesses, schools, community organizations, and partners
• Assist with planning and coordinating community events, promotions, and partnerships
• Maintain organized records of marketing activities, contacts, prospects, and partnerships.
• Track marketing and sales initiatives and communicate results to leadership.
• Represent Chick-fil-A Newport Centre professionally within the community.

Skills

Marketing

Sales

Hospitality

Business development

Community engagement

Job description

The Marketing Team Lead is a high-level leadership position responsible for managing day-to-day restaurant operations, driving strategic growth, and ensuring that the restaurant’s mission aligns with Chick-fil-A’s core values and standards. They’rethe face of Chick-fil-A, embodying the mission statement ofWinning Hearts Everyday. This role involves managing a team, optimizing business performance, and fostering a positive, productive workplace culture. This role ensures that Chick-fil-A’s high standards for quality, efficiency, and service are met. A Team Lead is one who consistently demonstrates our core values (Integrity, Grit and Servant's Heart) and embraces the Chick-fil-A culture. The Marketing Team Lead is responsible for leading the restaurant’s marketing, branding, sales support, and community-facing initiatives. This role connects marketing strategy with restaurant operations by identifying opportunities to increase sales, strengthen guest relationships, build community partnerships, and promote the Chick-fil-A brand. The Marketing Team Lead works closely with Operations, Catering, Community Engagement, Social Media, and restaurant leadership to create and execute marketing initiatives that support business goals while maintaining Chick-fil-A brand standards.

Our Benefits Include:

• A fun and challenging work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first­-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Health benefits ($450 medical, $25 dental, $25 vision)
• Reimbursement for Scholarship (Education assistance $350 per semester)
• Up to $100 transportation
• Up to $2500 CFA Scholarship
• Paid Time Off
• Travel opportunities
• Uniform allowance
• Participate in bonus plan (performance based)
• Growth opportunities for leadership and mentorship
• Meal allowance
• 401K and 401K matching
• Life insurance

Marketing Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Balance marketing responsibilities with scheduled operational shifts and responsibilities
• Coordinate and execute marketing campaigns, promotions, and restaurant initiatives
• Work with Operations Leadership to ensure marketing initiatives are practical and successfully executed
• Coordinate with the Social Media Content Creator on content, campaigns, and the social media calendar
• Assist with email marketing, customer communications, and promotional outreach
• Uphold Chick-fil-A brand standards and organizational guardrails across all marketing materials and communications.
• Identify and support sales opportunities, including catering, local businesses, schools, organizations, and events
• Prospect within the community to identify potential partnerships and business opportunities.
• Build and maintain relationships with local businesses, schools, community organizations, and partners.
• Assist with planning and coordinating community events, promotions, and partnerships.
• Maintain organized records of marketing activities, contacts, prospects, and partnerships.
• Track marketing and sales initiatives and communicate results to leadership.
• Represent Chick-fil-A Newport Centre professionally within the community.

Qualifications and Requirements:

• Experience in marketing, sales, hospitality, business development, or community engagement preferred.
• Willingness and ability to actively work in restaurant operations.
• Strong communication and organizational skills.
• Creative, detail-oriented, and dependable.
• Comfortable networking, prospecting, and building professional relationships.
• Strong follow-through and ability to manage multiple priorities.
• Comfortable with social media and email marketing.Ability to work independently and collaboratively.
• Commitment to Servant Heart, Grit, and Integrity.
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Ability to work in a team environment with shared ownership and responsibility
• Ability to lead and encourage others

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.