Marketing Guest Representative (Part Time)

Caesars Entertainment; Pompano Beach (FL); Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Caesars Entertainment in Florida seeks a Promotions Events Coordinator to assist in planning, executing and operating casino promotions. You will work with multiple departments to ensure timely, organized events and foster a fun, family-style guest experience.

You will deploy promotions, handle live announcements, prepare prize forms, and maintain event documentation. This role requires strong communication, organization, and adherence to safety and company policies in a fast-paced casino

Formación

• Strong guest service orientation
• Ability to plan and manage event timelines
• Excellent communication and interpersonal skills
• Organizational skills and attention to detail
• Comfort working in a fast-paced casino environment

Responsabilidades

• Assist in planning, execution and operation of promotions
• Promote a fun, friendly environment through Family Style Service principles
• Make live announcements and assist in completing prize forms
• Organize event descriptions, timelines and planning documents
• Disseminate information to departments about events in a timely manner
• Setup systems and controls for customer events including CMS and event guidelines
• Communicate costs on analytical worksheets
• Enter purchase requisitions for supplies and decor for events
• Ensure events comply with safety and security guidelines
• Maintain confidentiality in all duties and actions
• Keep knowledge of casino events and promo activities updated
• Maintain clean and orderly work area
• Adhere to policies and ethics and encourage others to do the same
• Possess flexibility to work late nights, weekends and holidays
• Perform other duties as assigned by management

Descripción del empleo

JOB SUMMARY

Responsible for assisting in the planning, execution and successful operation of all promotions. This position shall work closely with all operational departments to ensure the timely and organized execution of events. Promote a fun and friendly environment that creates excitement for external and internal guests by utilizing the principles of Family Style Service.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
• Responsible for deploying promotions and interacting guests, which includes making live announcements and assisting in the completion of prize forms
• Organize and plan event descriptions, timelines, and all other planning documents for customer events
• Disseminating information to all involved departments in a timely manner about customer events
• Setup of all systems and controls necessary for customer events including, but not limited to, CMS and event guidelines
• Communicating about customer events in a timely manner to all operations departments
• Communicating and documenting all costs on analytical worksheets
• Entering purchase requisitions for all supplies and décor items necessary for the deployment of promotions
• Deploy events within the guidelines for proper safety and security.
• Maintain an extremely high level of confidentiality in all actions and duties.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change.
• Perform other duties as assigned or reasonably requested by any member of management.