Marketing Funds Specialist

ABB; Cary (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (401k)

Paid holidays

Parental leave

Employee assistance program

Employee discount program

Job summary

ABB söker en erfaren roll med ansvar för teknisk, order- och betalningsstöd till interna och externa kunder i en hybridmiljö i Cary/Mebane, NC eller Atlanta, GA. Du koordinerar med olika avdelningar för helhetsägd ärendehantering och sätter kunden i fokus.

Du kommer att analysera och rapportera försäljningsdata, stödja säljaktiviteter och bidra till effektivare affärsprocesser. Krav inkluderar minst 8 års arbetslivserfarenhet och 3–5 års kundtjänst-/säljstöd, med kunskap om ABB:s affärsmodeller

Qualifications

• Kandidatexamen eller motsvarande erfarenhet inom företagsrelaterat område.
• Erfarenhet av stöd till försäljnings- och marknadsföringsprogram, kanalprogram eller budgetadministration.
• Starka analytiska, organisatoriska och problemlösande färdigheter med stor noggrannhet.

Responsibilities

• Säkerställa att kundärenden löses genom samarbete med sälj, drifts- och leveranskedjeteamet samt externa parter.
• Föreslå lämpliga lösningar och samordna med relevanta team för helhetslösning (t.ex. produktion, resursplanering, offerter, prislistor, fakturering).
• Hålla kunder informerade om status och besvara frågor i god tid.
• Förbereda och analysera regelbunden försäljningsstatistik och följa upp mot mål samt dela insikter med ledningen.

Skills

Analytisk förmåga

Organisationsförmåga

Problemlösning

Uppmärksamhet på detaljer

Kundtjänsterfarenhet

Education

Kandidatexamen i företagsekonomi, marknadsföring, finans eller närliggande område

Job description

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till: Programs and Operations Leader

In this role, you will have the opportunity to provide technical, order, and payment‑related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.

The work model for the role is: Hybrid, Cary, NC, or Mebane, NC; or Atlanta, GA. Open to Hybrid for the right fit. #Li-Hybrid

Your role and responsibilities:

• Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.

• Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end‑to‑end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.

• Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.

• Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor's degree in Business, Marketing, Finance, or related field, or equivalent experience.

• Experience supporting sales operations, marketing programs, channel programs,

• finance operations, or budget administration.

• Strong analytical, organizational, and problem‑solving skills with exceptional

• attention to detail.

• Minimum of 8 years of professional work experience.

• Minimum of 3-5 years of experience in customer service or sales support

• Knowledge of ABB ELDS, ELSP, SLSB business models and competence.

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Aff

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff …

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D – 100% employee paid up to maximums

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid. Ability to “buy‑up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Paid Parental Leave

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.

Är du redo att göra skillnad?

Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.