Marketing & Email Training Delivery Lead

GOC International LLC; United States; On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health care

Gender-neutral baby bonding leave

Birth-parent maternity leave (24–26 w)

Life, accident and disability coverage

Free meals and snacks onsite

Job summary

Google Operations Center (GOC) in the United States seeks an experienced Learning & Development/Marketing Operations trainer to develop comprehensive training curricula for email marketing and campaign operations teams. You will design modules, deliver sessions, and continuously update content to reflect current practices.

You will lead diverse delivery methods (classroom, online, webinars) and leverage LMS tools to track progress, assess outcomes, and demonstrate value through data-driven

Qualifications

• 4–5 years of relevant experience in Learning & Development, Training Management, or Marketing Operations.
• 5+ years of hands-on with Marketing Automation and Email Marketing tools such as MailChimp, HubSpot, Marketo etc, preferably with certification on any of these tools.
• Technical Proficiency: Practical experience on HTML/CSS/Front Development tools (React, Angular, etc.) to support email marketing templates, landing page training, or minor LMS troubleshooting.
• Agility: Ability to adapt quickly to shifting priorities in a fast-paced marketing environment without losing sight of strategic goals and problem solving skills.
• Collaboration: Strong history of working cross-functionally with subject matter experts, stakeholders, and creative teams to drive consensus and results.

Responsibilities

• Curriculum Development and Content Creation: Develop and design comprehensive training curriculum for an email marketing and campaign operations builder team, incorporating diverse learning methodologies and adult learning principles.
• Use a variety of formats, including modules, presentations, handouts, and interactive exercises, to create engaging and informative training materials.
• Regularly update and revise training materials to ensure accuracy and relevance.
• Training Delivery: Oversee and implement a wide range of training delivery methods, including classroom sessions, online modules, webinars, and workshops.
• Utilize learning management systems (LMS) and other technologies to enhance training delivery and track learner progress, including AI Learning impact Assessment.
• Design and implement comprehensive assessments to measure learning outcomes and evaluate the overall effectiveness of training programs.
• Leverage data-driven insights from evaluations and assessments to showcase value and optimize learning investments.
• Stakeholder Relationships: Forge and nurture strategic relationships with operations leaders, Subject Matter Experts and external vendor partners to keep up-to-date with business and operations needs, industry trends, best practices, and emerging technologies in the relevant domain.

Skills

Marketing knowledge

Project management

Facilitation

Strategic thinking

Tools

MailChimp

HubSpot

Marketo

Eloqua

Marketing Cloud

HTML/CSS

React

Angular

Job description

Google Operations Center (GOC) in the United States seeks an experienced Learning & Development/Marketing Operations trainer to develop comprehensive training curricula for email marketing and campaign operations teams. You will design modules, deliver sessions, and continuously update content to reflect current practices.

You will lead diverse delivery methods (classroom, online, webinars) and leverage LMS tools to track progress, assess outcomes, and demonstrate value through data-driven