Senior Global Marketing Programs Leader

GOC International LLC; United States; On-site; USD 136,000 - 163,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health care

Onsite meals and events

Parental leave and family benefits

Job summary

Google Operations Center is seeking a Marketing Program Management Manager to lead strategic client engagements and drive omnichannel marketing initiatives. You will collaborate with senior leaders and a global, agile team to design, implement, and scale enterprise marketing programs across email, push, and loyalty channels.

The role manages client relationships, guides strategy, and ensures on-time delivery while pursuing opportunities to expand services.

Qualifications

• 10+ years of experience leading client-facing teams in an agency or in-house marketing environment.
• 5+ years in account management or client services, with demonstrated success owning senior-level relationships.
• 5+ years experience on email marketing automation technology tools and CRM; bonus if experience includes push, SMS, and in-app channels.
• Strong understanding of digital marketing KPIs and analytics; ability to translate data into strategic insights.
• Exceptional communication skills—written, verbal, and presentation—with the ability to engage and influence at all levels.
• Ability to move fluidly between high-level strategic thinking and day-to-day execution oversight.

Responsibilities

• Serve as the senior point of contact for key clients, owning the relationship and acting as a trusted strategic advisor.
• Translate client objectives into actionable strategies and integrated marketing plans.
• Lead quarterly business reviews, strategic planning sessions, and performance reporting with senior stakeholders.
• Lead a cross-functional team of program managers, analysts, and platform specialists across global time zones.
• Identify opportunities within accounts to expand services, products, or geographies; write and present proposals.

Skills

Client leadership

Account management

Email marketing

Marketing analytics

Communication

Strategic execution

Tools

Salesforce Marketing Cloud

Oracle Responsys

Marketo

Iterable

Braze

Job description

Google Operations Center is seeking a Marketing Program Management Manager to lead strategic client engagements and drive omnichannel marketing initiatives. You will collaborate with senior leaders and a global, agile team to design, implement, and scale enterprise marketing programs across email, push, and loyalty channels.

The role manages client relationships, guides strategy, and ensures on-time delivery while pursuing opportunities to expand services.