Marketing Director

Mosaicms; Surprise (AZ); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Résumé du poste

Mosaicms in Surprise, AZ is seeking a Community Relationship Manager who thrives on building connections with seniors, families, referral sources, and local partners to drive occupancy and deliver compassionate service.

You will schedule tours, manage inquiries in our CRM, present at doctors' offices and community events, and collaborate with the leadership team on outreach plans and admission documentation.

Qualifications

• High school diploma or equivalent; further education in recreation therapy, gerontology preferred.
• 1–2 years in sales or related roles, preferably in senior living, healthcare, or hospitality.
• Strong planning, organization, and sales execution abilities.
• Excellent communication, time management and interpersonal skills.
• Valid driver's license; budget and vendor management experience.

Responsabilités

• Execute sales strategies to maintain 100% occupancy.
• Welcome prospective residents and family members; interact with referral sources.
• Schedule and conduct tours and home visits.
• Document inquiries and interactions in the CRM.
• Provide high level customer service and follow up with community contacts.
• Present to doctors' offices, senior centers, clinics and events.
• Keep leadership updated on outreach plans and events.
• Follow sales process and produce marketing reports; conduct competitive analyses.
• Assist with admission documentation verification for moves-in.

Connaissances

Communication

Time management

Interpersonal skills

Social media proficiency

Driver's license

Budget management

Formation

High school diploma or equivalent

Recreation therapy / gerontology education

Outils

CRM software

Description du poste

Community Relationship Manager

Passionate about helping seniors and their families? We’re seeking a relationship-driven

Sales Manager to guide families to a vibrant senior living community and make a

meaningful impact every day.

Key Responsibilities

• Executes sales strategies to achieve and maintain 100% occupancy.
• Represents the community in welcoming prospective residents, family members, referral sources and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.
• Schedule and conduct tours and appropriate home visits with prospective residents.
• Completes appropriate database documentation in our CRM, including entry of every inquiry and prospect interaction.
• Responsible for providing the highest level of customer service including building inquiry base, initiate and carry out marketing calls by contacting discharge planners, social service workers, and other community professionals in the surrounding community area, and performing purposeful follow up.
• Visits and conducts presentations at doctors' offices, senior centers, clinics, and organizations for seniors distributing sales and collateral literature representing assigned community. Attend business and community events where referral sources are in attendance.
• Keeps executive director and department heads up to date on outreach plan and internal and external events.
• Follows the company's sales process, guidelines, and philosophy.
• Prepares and distributes marketing reports in a timely and accurate manner, including a completes competitive analysis and every six (6) months or more often as requested.
• In collaboration with the management team, obtains and verifies appropriate admission documentation for every move in. If payor source is Medicaid, you must ensure approval in writing from a case worker prior to admission.
• Other job duties as assigned.

Qualifications & Skills

• High school diploma or equivalent; additional education in recreation therapy, gerontology, or related fields preferred.
• Minimum 1–2 years of in sales, planning, coordinating, or leading sales activities, preferably in senior living, healthcare, or hospitality.
• Ability to plan, organize, and execute sales initiatives in any given market.
• Excellent communication, time management, and interpersonal skills.
• Proficiency in social media posting and documentation.
• Maintain current driver’s license.
• Experience managing budgets and vendors.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off