Reports To: Founder / Executive Leadership
Lifecycle Ownership: Global brand strategy and execution across markets, audiences, branches and partner channels.
Position Summary
The Marketing Director leads Dwello's brand, content, campaigns, events and educational platform at a mini-mortgage-company level. The role converts business objectives into a coherent market presence and equips teams and partners with differentiated, compliant growth tools.
Key Responsibilities
Brand and content leadership
- Own Dwello's identity, voice, messaging, visual standards and brand assets.
- Lead content strategy for consumers, Realtors, builders, investors, homeowners and past clients.
- Direct social, email, video, print, web, photography and storytelling production.
- Assist Loan Officers with personal marketing endeavors.
Campaigns, events and education
- Develop integrated campaigns and the creative content used in Candid lifecycle programs.
- Plan classes, workshops, community initiatives, sponsorships and large-scale events.
- Create training decks, class collateral, invitations, signage, programs and co-branded materials.
- Coordinate event logistics and marketing department budgeting with the Executive Assistant.
Brand experience and measurement
- Own gifts, surcees, swag, branded materials and vendor relationships.
- Maintain marketing calendar, project management, performance reporting and campaign learning in conjunction with the Executive Assistant
- Partner with Production Manager on automation delivery while retaining ownership of content and brand quality.
- Acknowledge routine request within one business day.
- Standard approved deliverable within three to five business days.
- Event plan 45-60 days in advance; major events 90+ days.
Key Performance Indicators
- Brand consistency and content cadence.
- Campaign engagement and lead influence.
- Event attendance, partner participation and follow-up.
- Delivery against marketing calendar.
- Partner and team satisfaction with marketing support.
- Works within defined budged allowance for marketing activities/events
- Does not own Candid technical administration or loan-level data integrity.
- Does not perform routine file communication, document collection or operational follow-up.
- Does not accept incomplete requests without resetting scope, priority and deadline.
Core Competencies
- Clear written and verbal communication.
- Ownership, urgency and reliable follow-through.
- Sound judgment and appropriate escalation.
- Accurate system documentation and compliance discipline.
- Collaboration across sales, operations and external partners.
- Commitment to velocity paired with quality.