Marketing Development Representative

CommonSpirit Health at Home; Hot Springs (AR); On-site; USD 39,000 - 57,000; Full time

Job summary

CommonSpirit Health at Home is seeking a Market Development Representative-Care at Home to grow market share by identifying new referral sources and strengthening relationships with nursing facilities, physicians, and hospital systems. You will educate the community about services and serve as the primary contact for client issues on a regional basis.

In this field-based role, you will coordinate with branch leadership, meet monthly admission targets, and help manage data on referrals to drive

Qualifications

• High school diploma required.
• Bachelor’s degree or clinical license preferred.
• Minimum of one year of related sales experience preferred.
• Valid Driver’s license is required.
• Compliant with state certification/registration as necessary.

Responsibilities

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Skills

Sales experience

Relationship building

Persuasive communication

Customer service

Driver's license

Education

High school diploma

Bachelor's degree or clinical license preferred

Job description

Job Summary And Responsibilities

As a Market Development Representative-Care at Home, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

Qualifications

• High school diploma required. Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

CommonSpirit Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$27.97 - $41.60 /hour