Marketing Coordinator (Full-time)

Mozaic Senior Life; Stamford (CT); On-site; USD 52,000 - 68,000; Full time

Job summary

Mozaic Senior Life in Stamford, CT, is seeking a Marketing Coordinator to support the sales team by introducing prospective residents and families to our community. The role focuses on enabling the team to meet or exceed presales and move-in goals through hospitality-driven outreach.

In this full-time position, you will manage inquiries via phone and web, maintain CRM records, support events, and oversee collateral, reporting, and social media activities to promote our living options and

Qualifications

• Bachelor's degree preferred.
• 3-5 years' experience in office management or similar involvement.
• Demonstrated interest in continued growth and learning.

Responsibilities

• Provide superior hospitality to prospective residents and guests.
• Understand sales targets and assist the team in achieving them.
• Receive inquiries by phone and internet and enter into CRM.
• Make reminder and follow-up calls for events and needs.
• Keep the office stocked with supplies and sales collateral.
• Process deposits and handle transactions accurately, including cancellations.
• Set up and manage prospective resident files.
• Maintain all sales reports, CRM, Engrain, mailing and suppression lists.
• Maintain Facebook page daily.
• Coordinate collateral fulfillment for inquiries.
• Coordinate events to promote opportunities to prospects and influencers.
• Process departmental accounts payable against budgeted spend down schedule.
• Understand departmental sales goals and contribute toward achieving them.
• Be an active team member, participate in strategic discussions and training.
• Self-directed with high detail orientation and organizational skills.

Education

Bachelor's degree

Tools

CRM software

Engrain

Facebook management

Job description

Job Title: Marketing Coordinator

Department: Mozaic Concierge Living

Supervisor: Director of Sales and Marketing

Job Objective:

Supports the ongoing efforts of the sales team in introducing to prospective residents and their families. Enables sales team members to meet and exceed sales goals for presales to move-ins.

Full-time 40 hr. Days

This position is located in Stamford, CT

Minimum Qualifications:

Education: Bachelor's degree preferred.

Experience: 3-5 years' experience in office management or similar involvement. Demonstrated interest in continued growth and learning

Essential Job Functions:

1. Take responsibility for providing superior hospitality to prospective residents and other guests.
2. Understand the minimum sales targets throughout the development life cycle while assisting sales team achieve them.
3. Receive initial inquiries over the phone and internet, entering into CRM.
4. Make reminder and follow up calls relative to events and other needs.
5. Ensure the office is fully stocked with supplies, collateral material and other items necessary for the sales function.
6. Make deposits and handle transactions accurately on the day on which they occur, including cancellations.
7. Set up and manage prospective resident files.
8. Maintain all sales reports, CRM reports, Engrain, Mailing and Suppression Lists
9. Maintain Facebook page daily
10. Manage the response and fulfillment of collateral for all inquiries.
11. Coordinate and take part in events to promote the opportunity to prospective residents and influencers.
12. Manage the timely processing of the departmental accounts payable against budgeted spend down schedule.
13. Understand departmental sales goals and actively contribute towards achieving those goals.
14. Ben an active member of the team, participating in strategic discussion, training sessions and other exercises aimed at understanding the customer and markeUcompetitve forces.
15. Self-directed with a high detail orientation and organizational skills including commitment to accuracy.