Marketing Coordinator

Pasadena Highlands; Pasadena (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

WellQuest Living in Pasadena, CA is seeking a Senior Living Move In Coordinator to support the Sales & Marketing Director with administrative tasks, move coordination, and resident onboarding.

The role includes tours, event planning, database entry, and ensuring move-in documents are complete, with daily interactions among residents, families, and healthcare professionals.

Qualifications

• Must have a high school diploma or equivalent.
• 1+ years of experience working with seniors in a senior living setting.
• Knowledge of assisted living and dementia care.
• Excellent organizational skills.
• Strong communication skills.
• Must be able to pass a background check.

Responsibilities

• Maintain thorough knowledge of the property's products and services to accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure readiness for daily tours and coordinate move in/out activity.
• Serve as a liaison for residents and family members new to the community.
• Assist in planning and implementing all community marketing events.
• Update Move In/Move Out Board and manage collateral inventory.
• Communicate with residents about move-related details and prepare Move in Binder.
• Collect and follow up on move-in paperwork (physician's report, TB test, medication list, etc.).
• Conduct a primary and secondary inspection of the apartment prior to occupancy.
• Give community tours as a backup to the Sales Director and qualify prospects for tours.
• Enter new inquiry information into the marketing database and follow up as directed.
• Interact effectively with employees, supervisors, physicians, health care professionals, residents, and families.

Skills

Organizational skills

Communication skills

Interpersonal skills

Experience with seniors

Education

High school diploma or GED

Job description

We believe great people make great companies and our success is in hiring those people. As a WellQuest Living employee, you will be a part of a team that makes valued difference in the lives of our residents every day. We are looking to hire a Senior Living Move In Coordinator to join our WellQuest Team. The Senior Living Move In Coordinator is responsible for assisting the Sales & Marketing Director in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects; and assisting with resident move ins as needed. Reports to: Executive Director and Sales & Marketing Director.Salary: Starting at $22.00/hourSchedule: Tues - Sat: 9am - 5:30pmESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIESMaintain a thorough knowledge of the property’s product and services to effectively an accurately represent the property to referral sources and prospects.Walk the community tour route at the start of each day to ensure that the community is ready for daily tours. Move in/out coordination.Serve as a liaison for residents and family member new to the community.Assist in planning and implementing all community Marketing events.Updates Move In/Move Out BoardHelp Sales & Marketing Director in maintaining accurate inventory of collateral and marketing supplies.Communicate with new or current residents about move related details. Prepare “Move in Binder” for resident.Collect and follow up in any move-in related paperwork like, Physician's report, TB test, medication list, etc.Conduct a primary and secondary inspection of the apartment prior to occupancy.Give community tours as a back up to the Sales Director. Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.Must be highly motivated and able to work independently.Qualifications:Must have a high school diploma or equivalent1+ years of experience working with seniors on a Senior Living Community settingKnowledge of assisted living and dementia careExcellent organizational skillsStrong communication skillMust be able to pass a background check