Marketing & Communications Operations Lead

Acrisure; Chicago (IL); On-site; USD 123,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with immediate vesting

HSA/FSA options

Commuter benefits

Paid time off

Job summary

Acrisure is seeking an Operations Manager, Marketing and Communications to strengthen the function’s operational foundation. You will support budget planning, vendor management, workflows, and cross-functional project execution across brand, communications, and digital experience.

Reporting to the Director of Operations, Marketing and Communications, you will drive governance, planning calendars, dashboards, and leadership-ready updates in a fast-paced environment.

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• 5+ years of operations, project management, budget coordination, vendor management, or marketing and communications experience.
• Experience managing cross-functional initiatives with strong knowledge of workflows, governance, budget tracking, procurement, and stakeholder management.
• Proficiency with project management platforms such as Asana, Monday.com, Smartsheet, Workfront, Jira, or Microsoft Project.
• Familiarity with procurement, finance, or vendor management systems such as Workday, SAP Ariba, NetSuite, or similar.
• Exceptional organizational, communication, and stakeholder management skills.
• PMP certification or equivalent project management training preferred.
• Experience within a large, matrixed, or global organization preferred.

Responsibilities

• Budget, vendor, and procurement management across marketing functions.
• Develop project plans, timelines, workbacks, budget tracking milestones, and vendor coordination plans.
• Manage project schedules and coordinate deliverables with visibility, accountability, and budget alignment.
• Monitor milestones, risks, budget considerations, and resource needs for successful delivery.
• Facilitate project meetings and provide status updates to leadership and stakeholders.

Skills

Budget management

Vendor management

Project management

Cross-functional collaboration

Stakeholder management

PMP certification

Education

Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or related field

5+ years of operations, project management, budget coordination, vendor management, or marketing and communications experience

Tools

Asana

Monday.com

Smartsheet

Workfront

Jira

Microsoft Project

Job description

Acrisure is seeking an Operations Manager, Marketing and Communications to strengthen the function’s operational foundation. You will support budget planning, vendor management, workflows, and cross-functional project execution across brand, communications, and digital experience.

Reporting to the Director of Operations, Marketing and Communications, you will drive governance, planning calendars, dashboards, and leadership-ready updates in a fast-paced environment.