Marketing and Communications Specialist

Mondo; Boston (MA); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401K

Job summary

Mondo is seeking a Marketing and Communications Specialist to develop and execute a coordinated content strategy for IT Services, translating complex topics into clear messaging for a broad audience.

The role emphasizes editorial calendar management, high-quality writing/editing, and active use of AI tools to improve drafting, research, and optimization across web, email, and digital channels.

Qualifications

• Demonstrated experience creating audience-focused content strategies.
• Proven ability to plan and execute multi-channel editorial calendars.
• Excellent writing, editing, and proofreading for non-technical audiences.

Responsibilities

• Develop and maintain an integrated content strategy for IT Services communications.
• Plan, manage, and execute editorial calendars across multiple channels.
• Write and edit copy for web, email, digital, print, and UI channels.
• Leverage AI tools for drafting, editing, and research.
• Maintain IT Services web presence and digital platforms; track engagement metrics.
• Collaborate with IT, vendors, and campus teams for accuracy and alignment.
• Partner on IT projects and change initiatives, focusing on AI/ emerging tech.

Skills

Copywriting

Editing

Proofreading

Content strategy

Editorial calendars

AI tools usage

Web content management

Project management

UX writing

Accessibility

Email marketing

Analytics

Multimedia storytelling

Tools

AI tools for drafting

CMS

Job description

Job Title: Marketing and Communications Specialist

Location-Type: Hybrid - Boston, MA (3 days onsite)

Start Date: ASAP

Duration: Contract - 12 months

Compensation Range: $45-50/hr W2

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

The Marketing and Communications Specialist develops and executes coordinated, audience-focused content strategy across IT Services communication channels, with a strong emphasis on translating complex technical topics, including AI toolsand services, into clear, practical messaging for a broad organizational community.

Job Summary

• Develop and maintain an integrated content strategy for the client's IT Services communications in partnership with team and department leadership.
• Plan, manage, and execute editorial calendars across multiple channels, including the web presence and a monthly technology newsletter.
• Write and edit compelling copy for web, email, digital, print, and user interface channels, ensuring clarity for non-technical audiences.
• Actively use AI tools for drafting, editing, summarization, content optimization, research, and workflow efficiency.
• Support and maintain the IT Services web presence and related digital platforms, monitoring performance metrics to improve engagement.
• Collaborate with cross-functional teams, including IT colleagues, project teams, vendors, and campus partners, to ensure content accuracy and alignment.
• Serve as a communications partner for IT projects and change management initiatives, with particular emphasis on AI and emerging technologies.

Minimum Requirements

• Demonstrated experience in a mid-level communications, marketing, or content role.
• Exceptional writing, editing, and proofreading skills, with proven ability to communicate complex or technical topics clearly for non-technical audiences.
• Proven experience planning, maintaining, and executing editorial calendars across multiple channels in deadline-driven environments.
• Experience developing and executing content strategies and campaigns, including digital content such as web and email.
• Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Familiarity with web content management systems and digital platforms.
• Demonstrated comfort using AI tools in daily work for content drafting, editing, or optimization.

Preferred Qualifications

• Experience communicating about technology, data, analytics, or AI-related topics.
• Hands-on experience using AI tools for content creation, editing, research, or design.
• Experience with email marketing platforms, analytics tools, or content performance reporting.
• Knowledge of UX writing principles and web accessibility standards.
• Experience with visual, video, or multimedia storytelling.