Marketing Analytics Associate: Insights & VoC Champion

CDW group; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

CDW is seeking an Associate Analyst, Marketing Analytics & Insights in Chicago to optimize multi-channel marketing campaigns and uncover customer insights. You will build and refresh Insights dashboards, maintain data quality, and respond to stakeholder data demands.

You’ll support VoC and CLV initiatives with Ipsos, gather feedback, and track work against a phased plan. You will manipulate data using SAS, SQL, and Hadoop, partnering with Marketing to drive data-driven decisions and improve

Qualifications

• Bachelor’s degree in business, information systems, statistics, mathematics, economics, computer science, or engineering.
• CDW Summer Internship experience
• Proficient with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Strong analytical skills and the ability to problem solve independently, analyzing large volumes of raw data, drawing conclusions, and developing actionable recommendations.
• Excellent written and verbal communication skills, with the ability to interact with and present to all stakeholders.
• Highly detail oriented, with the ability to handle multiple projects simultaneously in a fast-paced environment.
• Experience with customer feedback or survey data (NPS, CSAT, CES) is a strong plus.
• Experience supporting a third-party research or vendor engagement is a plus.
• Tableau experience is a strong plus.
• Relational database experience, such as SQL, a strong plus.

Responsibilities

• Build, refresh, and maintain the Insights dashboards to ensure recurring reporting is delivered accurately and on time.
• Project-own the standardized reporting cadence (weekly, monthly, quarterly, annual).
• Assist in implementing reporting in an automated BI environment.
• Maintain data hygiene across internal and external sources.
• Handle ad-hoc data pull requests from stakeholders.

Skills

Microsoft Office

Excel

PowerPoint

Word

Analytical thinking

Communication

Problem solving

Multi-project management

Tableau

SQL basics

Education

Bachelor’s degree

Tools

SAS

Hadoop

SQL

Job description

CDW is seeking an Associate Analyst, Marketing Analytics & Insights in Chicago to optimize multi-channel marketing campaigns and uncover customer insights. You will build and refresh Insights dashboards, maintain data quality, and respond to stakeholder data demands.

You’ll support VoC and CLV initiatives with Ipsos, gather feedback, and track work against a phased plan. You will manipulate data using SAS, SQL, and Hadoop, partnering with Marketing to drive data-driven decisions and improve