Marketing Specialist - FT

ViziRecruiter,LLC.; Columbus, Northern (OH, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

PENN Entertainment in Columbus, OH seeks a Marketing Promotions Coordinator to support advertising, promotions, and events, coordinating media relations and guest experiences across property programs.

The role requires strong communication and organizational skills, the ability to work cross-functionally with Marketing, Entertainment, and Operations teams, and a commitment to excellent customer service. Competitive benefits and growth opportunities offered.

Qualifications

• Associates degree (A.A.) in marketing, finance or related area, or equivalent combination of education and experience.
• One year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.

Responsibilities

• Provide superior customer service aligning with department standards and programs.
• Coordinate advertising, public relations, and internal marketing support.
• Assist in executing promotions and events on property, including setup and execution of activities.
• Support entertainment bookings and coordination, including ticketing and AV setup.
• Track and report customer service data across departments.

Skills

Excellent communication

Customer service

Interpersonal skills

Presentation skills

Education

Associates degree in Marketing/Finance or related

Tools

MS Office (Word, Excel & Outlook)

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Duties may include various areas of Marketing based on promotions and calendar need.

Advertising:

• Coordinate marketing support services to include advertising, public relations, and internal departments.
• Supports the development of press releases and media correspondence in relation to marketing programs or property advertising.

Promotions:

• Assist in executing promotions on property, including setup and organizing of events leading up during the month.
• Monitors calendar for promotions at the property following the strategy of the promotions department. Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.

Entertainment:

• Assist in the booking and coordination of acts in the Event Center and other locations on property
• Act as the entertainment point person which includes but is not limited to, ticket sales, setups in room, tear downs, A/V assistance, coordination with Marketing Managers on staffing for events, working with social media team to time and push all entertainment online through multiple social channels

Special Events:

• Coordinate and track, as needed, groups responding to special and VIP party events. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.

Customer Service:

• Respond to customer service inquires in various forms not limited to but including in person, online, and via mail
• Track and organize data collection regarding customer service for various departments

Requirements

• Must be at least 21 years of age or older.
• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One (1) year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Demonstrated ability to drive toward results.