Market Supervisor

OTO Development; Wrightsville Beach (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Tips eligible

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Travel discounts

Job summary

OTO Development is seeking a Market Supervisor to lead the Market team, oversee daily operations, and maintain a top-notch, welcoming market for guests at our property. You will train and supervise Market Associates, manage inventories, and ensure every guest enjoys a clean, organized shopping experience.

This role includes leadership responsibilities and the opportunity to help maintain service excellence while adhering to brand standards.

Qualifications

• Customer service experience is essential for guest interactions.
• Proven leadership abilities to supervise Market Associates.
• Experience with inventory and stock management is preferred.

Responsibilities

• Greet and assist guests.
• Maintain the overall appearance of the market.
• Take inventory of merchandise including retail, food, beverages, beer and wine.
• Place orders to keep stock well supplied.
• Conduct monthly inventory reviews.
• Train and supervise Market Associates to uphold standards.
• Support and guide team to maintain a welcoming market.
• Ensure cleanliness of work areas throughout the day.

Skills

Customer service

Leadership

Inventory management

Training

Communication

Teamwork

Job description

We’re Hiring: Market Supervisor! Love creating a great guest experience and keeping things running smoothly? We’re looking for a

Love creating a great guest experience and keeping things running smoothly? We’re looking for a Market Supervisor to lead our Market team and help make every guest’s stay a little easier! You’ll help oversee daily operations, keep the Market looking its best, train and support the team, maintain our service standards, and create a welcoming experience for our guests. And yes — this position is eligible for tips! If you’re organized, outgoing, dependable, and ready to step into a leadership role, we’d love to have you join the team! We are pleased to announce an exciting opportunity for Market Supervisor.

What will you be doing most days?

• Greet and assist guests.
• Maintain the overall appearance of the market.
• Take inventory of all merchandise, including retail products, food items, beverages, beer, and wine.
• Place orders for merchandise to ensure products remain well-stocked.
• Conduct monthly inventory reviews.
• Train and supervise Market Associates to uphold company standards.
• Support and guide team members to maintain a welcoming and organized market.
• Ensure cleanliness of work areas throughout the day.

What are the requirements for this position?

• Enjoy working with diverse individuals from all walks of life.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Availability to work weekends and holidays.
• Maintain a professional appearance and ensure confidentiality of proprietary information.
• Adhere to company standards while welcoming and assisting all guests.
• Exhibit excellent communication skills with team members and guests.
• Develop and maintain positive working relationships and encourage teamwork.
• Listen and respond to the concerns of employees and guests appropriately.
• Ensure adherence to quality expectations and company standards.

Physical Requirements For This Position

This position can be physically demanding. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

This position requires little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Market Supervisor

Department: Food & Beverage

Position Reports to: Director of F&B

Supervisory Role: Yes

FLSA: Nonexempt

Revised 5/8/26