Market Sales Manager (Pre-Planning)

sci; Houston (TX); On-site; USD 284,000 - 521,000; Full time

Job summary

SCI in Houston, TX seeks an experienced Sales Manager to lead a team of Sales Counselors, drive quotas, and expand market share within regulatory standards.

You will train staff, manage contracts and aftercare processes, analyze pricing, and coordinate community outreach to promote the location's growth.

A Bachelor's degree is preferred and 5+ years in cemetery/funeral sales management is required.

Qualifications

• Minimum 5+ years of sales management experience in Cemetery/Funeral Industry.
• Bachelor's degree preferred.
• Valid driver's license with good driving record.
• Insurance license as required by state law.
• Proficiency with Windows-based PC and MS Office; CRM knowledge a plus.
• Ability to work beyond standard hours.

Responsibilities

• Meet and exceed location sales quotas.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors and advise on aftercare, prospecting, pricing, and service delivery.
• Develop marketing programs for community demographics and awareness.
• Review contracts for compliance with laws and company policies.
• Prepare reports demonstrating financial controls.

Skills

Sales Management

Leadership

Coaching

Customer service

Education

High school or equivalent

Bachelor's degree preferred

Tools

Windows

MS Office

CRM

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required

JOB RESPONSIBILITIES

Staff Management and Leadership

Meet and exceed established location sales quotas

Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures

Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community

Analyze and be aware of competitor pricing

Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

Approve all discounts offered to customers

Prepare reports that demonstrate compliance with financial controls

Operations Support

Maintain all marketing materials, training manuals, sales equipment and other sales supplies

Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

High school or equivalent

Bachelor's degree preferred

Experience

Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required

Sales Counselor and sales supervisory experience preferred

Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

Valid state/province driver's license with good driving record

Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

Working knowledge of Windows-based PC environment and MS office applications

Knowledge of Customer Relationship Management systems a plus

Ability to maintain confidentiality

Ability to work beyond standard business hours when necessary to service customers

Ability to set goals for employees that are challenging but achievable

Compensation

$283,500 to $521,100 earnings potential

Postal Code

77024

Category (Portal Searching)

Sales

Job Location

US-TX - Houston