Market Sales Manager - Pre-Planning

Service Corporation International; Glendale Heights (IL); On-site; USD 248,000 - 476,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Short-Term Disability

Long-Term Disability

Life Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Service Corporation International in Glendale Heights, IL seeks an experienced funeral and cemetery sales leader to drive growth, lead a high-performing team, and uphold ethical standards. You will train Sales Counselors, manage quotas, and expand customer base while adhering to company policy.

The role emphasizes market development, community engagement, and strong compliance with HMIS and relevant laws, with competitive earnings potential.

Qualifications

• 5+ years of sales management experience in the cemetery/funeral industry.
• Proven ability to train, coach, and motivate a sales team.
• Strong understanding of compliance and ethical standards.

Responsibilities

• Meet and exceed location sales quotas.
• Provide ongoing sales instruction to Sales Counselors.
• Manage aftercare, prospecting, and customer service.
• Develop marketing programs to grow market share.
• Ensure compliance with laws and company policies.

Skills

Sales Management

Sales Counseling

Team Leadership

Coaching

Budgeting

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.We are seeking an experienced funeral and cemetery sales leader with a proven ability to develop high-performing teams, drive growth, and lead with integrity and compassion. This role develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share, and expands the customer base within established budgetary levels, while maintaining the highest ethical standards and adhering to Company policies and procedures.JOB RESPONSIBILITIESStaff Management and LeadershipMeet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer serviceMarket ShareDevelop marketing programs that compliment the geography, demographics, ethnicity, or religions of the communityAnalyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the locationExpense ManagementReview all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal lawsApprove all discounts offered to customersPrepare reports that demonstrate compliance with financial controlsOperations SupportMaintain all marketing materials, training manuals, sales equipment and other sales suppliesEnsure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policiesMaintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the publicComplianceEnsure that all sales counselors follow the Code of Conduct and obtain proper licensureEnsure compliance of sales practices with federal, state/provincial and local regulationsMINIMUM RequirementsEducationHigh school or equivalentBachelor’s degree preferredExperienceREQUIRED: Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry requiredSales Counselor and sales supervisory experience preferredExperience presenting, training, coaching and motivating salespeople and sales forces a plusLicensesValid state/province driver’s license with good driving recordInsurance license as required by state/province law and as prescribed by each state boardKnowledge, Skills and AbilitiesWorking knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievableCompensation$247,500 to $476,100 earnings potentialBenefitsMedical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance ProgramPostal Code: 60139Category (Portal Searching): SalesJob Location: US-IL - Glendale Heights