Sales Manager - Outside Sales

Service Corporation International; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Corporation International in Houston, TX is seeking a Sales Manager to lead Funeral & Cemetery Sales Counselors, develop territory plans, and drive revenue. You will coach staff, monitor compliance, and manage budgets while ensuring excellent customer service and adherence to company policies.

You will coordinate marketing programs, analyze pricing, approve discounts, and maintain sales materials and offices to support a high-performing team.

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree is preferred for this role.
• 3–5 years of Funeral & Cemetery Sales Management experience are required.
• Experience in sales counseling and supervisory roles is preferred.

Responsibilities

• Meet and exceed established team sales quotas.
• Ensure counselors follow training and company policies.
• Provide ongoing sales instruction to meet customer needs.
• Manage counselors as primary reference for prospecting and sales process.
• Develop marketing programs tailored to the community.
• Analyze competitor pricing and adjust strategy.
• Approve discounts and ensure financial controls are observed.
• Maintain marketing materials, sales equipment, and offices.

Skills

Sales management

Coaching

CRM

MS Office

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Staff Management and Leadership

• Meet and exceed established team sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Funeral & Cemetery Sales Management experience of 3-5 years required
• Funeral & Cemetery Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills And Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation

$90,200 to $130,100 earnings potential

Postal Code: 77024

Category (Portal Searching): Sales

Job Location: US-TX - Houston

#SALES