Market Manager

City of Holland (MI); White Hall (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

City of Holland is seeking a Market Manager to oversee the Holland Farmers Market. You will manage on-site operations, coordinate vendor stalls, collect payments, ensure policy compliance, and assist customers during market hours.

The role includes supporting food assistance programs, maintaining records, and collaborating with programming/marketing staff to ensure successful events. Office work is required outside market hours, with a focus on vendor relations and compliance.

Qualifications

• At least one year working in a related field.
• Knowledge of Microsoft Office suite.
• Excellent customer service, communication, and accounting skills.
• Physical ability to occasionally lift/push/pull/transport equipment and stand for extended periods of time.

Responsibilities

• Provide on-site management at the Holland Farmers Market during market hours (Wednesdays and Saturdays) and office work during non-market hours.
• Assign vendor stalls, collect payments, ensure vendor compliance with rules and regulations, set up marketplace, and assist customers.
• Maintain professional communication with customers and vendors and inform them of Market policies and programs.
• Support Market food assistance programs, maintain records, and submit reports by deadlines.
• Recruit and retain vendors to maintain full stall capacity and manage waiting lists.

Skills

Customer service

Communication

Accounting

Microsoft Office

Tools

Microsoft Office

Job description

Posting number: 202400233

Department: Downtown

Division: Farmers Market

Job classification: Market Manager

Posting type: Open

Categories: Food Services, Management

Summary

The Market Manager is responsible for the day-to-day operations and on-site management of the Holland Farmers Market under the supervision of the Market Director.

Examples of duties

• Provide on-site management at the Holland Farmers Market during all market hours (Wednesdays and Saturdays), as well as office work during non-market hours. Onsite management responsibilities include, but are not limited to: assigning vendor stalls, collecting payments, ensuring vendor compliance with rules and regulations, setting up marketplace, and assisting customers.
• Maintain professional and timely communication with customers, current vendors, and potential vendors and ensure that vendors are kept informed of Market policies, procedures, and programs.
• Implement the Market’s various food assistance programs, including assisting program participants, maintaining detailed records, and submitting reports by required deadlines.
• Ensure compliance with federal, state and local regulations, including those related to food assistance programs and food safety regulations. Maintains a working knowledge of any related developments.
• Recruit and retain vendors for the Market as needed to ensure full stall capacity in all seasons, while maintaining a detailed waiting list of potential vendors.
• Works with the programming and marketing staff to assist with programs/events as needed to ensure their success.
• Conducts in-person farm inspections as needed, as part of the 100% Homegrown program and in response to any questions or complaints regarding a vendor’s products.
• Performs other duties as assigned.

Qualifications

• At least one year working in a related field.
• Knowledge of Microsoft Office suite.
• Excellent customer service, communication, and accounting skills.
• Physical ability to occasionally lift/push/pull/transport equipment and materials weighing up to 50 pounds and stand for extended periods of time.

Supplemental information

The Market Manager supervises the Assistant Market Manager and Market Ambassador.

WORKING CONDITIONS

• Outside working conditions with exposure to extreme hot or cold weather conditions, including rain and snow.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.