Market Manager

Holland, City of (MI); Holland (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

The City of Holland, MI is seeking a Market Manager to oversee the Holland Farmers Market, coordinating vendor activities, customer service, and compliance during market hours. This role also handles office work, records for food assistance programs, inspections under the 100% Homegrown program, and collaboration with programming and marketing staff to ensure successful events.

The Market Manager supervises the Assistant Market Manager and Market Ambassador, and must be able to lift up to 50

Qualifications

• At least one year working in a related field.
• Knowledge of Microsoft Office suite.
• Excellent customer service, communication, and accounting skills.
• Physical ability to occasionally lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide on-site management at market hours and office work during non-market hours.
• Assign vendor stalls and collect payments; ensure vendor compliance with rules and regulations.
• Maintain professional communication with customers, current vendors, and potential vendors; inform them of policies.
• Implement the Market’s food assistance programs and maintain required records and reports.
• Ensure compliance with federal, state, and local regulations, including food safety.
• Recruit and retain vendors to maintain full stall capacity; manage waiting list.
• Assist programming and marketing staff to support events and programs.
• Conduct in-person farm inspections as part of the 100% Homegrown program.
• Perform other duties as assigned.
• Supervise Assistant Market Manager and Market Ambassador.

Skills

Vendor management

Microsoft Office

Customer service

Job description

The Market Manager is responsible for the day-to-day operations and on-site management of the Holland Farmers Market under the supervision of the Market Director.

• 1. Provide on-site management at the Holland Farmers Market during all market hours (Wednesdays and Saturdays), as well as office work during non-market hours. Onsite management responsibilities include, but are not limited to: assigning vendor stalls, collecting payments, ensuring vendor compliance with rules and regulations, setting up marketplace, and assisting customers.
• 2. Maintain professional and timely communication with customers, current vendors, and potential vendors and ensure that vendors are kept informed of Market policies, procedures, and programs.
• 3. Implement the Market’s various food assistance programs, including assisting program participants, maintaining detailed records, and submitting reports by required deadlines.
• 4. Ensure compliance with federal, state and local regulations, including those related to food assistance programs and food safety regulations. Maintains a working knowledge of any related developments.
• 5. Recruit and retain vendors for the Market as needed to ensure full stall capacity in all seasons, while maintaining a detailed waiting list of potential vendors.
• 6. Works with the programming and marketing staff to assist with programs/events as needed to ensure their success.
• 7. Conducts in-person farm inspections as needed, as part of the 100% Homegrown program and in response to any questions or complaints regarding a vendor’s products.
• 8. Performs other duties as assigned.

The Market Manager supervises the Assistant Market Manager and Market Ambassador.

Qualifications

1. 1. At least one year working in a related field.
2. 2. Knowledge of Microsoft Office suite.
3. 3. Excellent customer service, communication, and accounting skills.
4. 4. Physical ability to occasionally lift/push/pull/transport equipment and materials weighing up to 50 pounds and stand for extended periods of time.

Working Conditions

1. 1. Outside working conditions with exposure to extreme hot or cold weather conditions, including rain and snow.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.