Market Manager

City-of-Holland,-M; Holland (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

The City-of-Holland,-M is seeking a Market Manager to oversee day-to-day operations of the Holland Farmers Market. This role requires on-site management during market hours (Wednesdays and Saturdays) and office work at other times, including vendor stall assignments, payments, policy communication, and customer service.

Responsibilities include recruiting vendors, supporting market programs with staff, conducting farm inspections, and ensuring compliance with federal, state, and local rules,

Qualifications

• One year of experience in a related field.
• Proficiency with Microsoft Office suite.
• Excellent customer service, communication and accounting skills.
• Physical ability to lift/push/pull/transport up to 50 pounds and stand for extended periods.

Responsibilities

• Provide on-site management at the Holland Farmers Market during market hours (Wednesdays and Saturdays) and office work during non-market hours.
• Assign vendor stalls and collect payments while ensuring vendor compliance with rules and regulations.
• Set up marketplace, assist customers, and maintain professional communication with customers and vendors.
• Recruit and retain vendors to maintain full stall capacity and manage a waiting list of potential vendors.
• Coordinate with programming and marketing staff to support market programs/events and 100% Homegrown inspections as needed.
• Conduct in-person farm inspections as part of the 100% Homegrown program and address vendor questions or complaints.
• Ensure compliance with federal, state, and local regulations, including food assistance and safety regulations, and stay updated on related developments.
• Perform other duties as assigned.

Skills

Customer service

Communication

Accounting

Tools

Microsoft Office

Job description

The Market Manager is responsible for the day-to-day operations and on-site management of the Holland Farmers Market under the supervision of the Market Director.

• 1. Provide on-site management at the Holland Farmers Market during all market hours (Wednesdays and Saturdays), as well as office work during non-market hours. Onsite management responsibilities include, but are not limited to: assigning vendor stalls, collecting payments, ensuring vendor compliance with rules and regulations, setting up marketplace, and assisting customers.
• 2. Maintain professional and timely communication with customers, current vendors, and potential vendors and ensure that vendors are kept informed of Market policies, procedures, and programs.
• 3. Implement the Market’s various food assistance programs, including assisting program participants, maintaining detailed records, and submitting reports by required deadlines.
• 4. Ensure compliance with federal, state and local regulations, including those related to food assistance programs and food safety regulations. Maintains a working knowledge of any related developments.
• 5. Recruit and retain vendors for the Market as needed to ensure full stall capacity in all seasons, while maintaining a detailed waiting list of potential vendors.
• 6. Works with the programming and marketing staff to assist with programs/events as needed to ensure their success.
• 7. Conducts in-person farm inspections as needed, as part of the 100% Homegrown program and in response to any questions or complaints regarding a vendor’s products.
• 8. Performs other duties as assigned.

The Market Manager supervises the Assistant Market Manager and Market Ambassador.

Qualifications

1. 1. At least one year working in a related field.
2. 2. Knowledge of Microsoft Office suite.
3. 3. Excellent customer service, communication, and accounting skills.
4. 4. Physical ability to occasionally lift/push/pull/transport equipment and materials weighing up to 50 pounds and stand for extended periods of time.

Working Conditions

1. 1. Outside working conditions with exposure to extreme hot or cold weather conditions, including rain and snow.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.