Market Manager

Smile Doctors; New Jersey; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Smile Doctors in New Jersey is seeking a Market Manager to oversee 3-5 dental practices, driving smooth operations and high patient satisfaction. You will lead region teams, implement new initiatives, and serve as a guiding ambassador to patients, doctors, and staff.

Responsibilities include coaching teams, monitoring KPIs, managing staffing, and supporting strategic regional decisions to improve profitability and patient experience across locations.

Qualifications

• Problem solving to analyze reports and create action plans.
• Servant leadership with coaching and conflict resolution skills.
• Strong time management to multi-task in a fast-paced setting.
• Excellent organizational and planning abilities with focus on process improvement.

Responsibilities

• Build and maintain productive relationships with doctors in assigned region.
• Coach and develop team members to improve performance and morale.
• Monitor region performance via KPIs including budgets and patient satisfaction.
• Ensure alignment with new initiatives and effective adoption at locations.
• Visit each location monthly and discuss with leadership to drive improvements.

Skills

Problem solving

Servant leadership

Time management

Organizational skills

Education

Bachelor’s degree preferred

Job description

Looking for a position that makes you smile? We’re seeking a Market Manager in New Jersey to join our growing team. Responsible for supporting an assigned region (usually 3-5 teams) to achieve smooth operations, high levels of patient and team member satisfaction, growth, and profitability. Facilitates the implementation of new initiatives at assigned practice locations. Acts as an information resource and ambassador to patients, the community, doctors, and team members.

How You’ll Make Us Better

• Build and maintain positive, productive working relationships with doctors within assigned region
• Coach and develop team members
• Serve as cultural leader and monitor and manage team morale
• Responsible for the region’s performance via key performance indicators such as weekly, monthly, and annual budgets, P&L analysis and patient satisfaction
• Understand staffing models and hold teams accountable for managing staffing levels effectively
• Support strategic decisions within region and proactively bring ideas and proposals to leadership for review
• Ensure the ultimate patient experience is being delivered at each practice location
• Support the integration of new affiliations
• Support the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives
• Review and support management of practice location schedules and doctor coverage
• Visit each assigned location at least monthly and conduct weekly discussions with leadership at practice locations

Your Special Skills

• Problem solving skills with ability to find creative solutions, specifically able to analyze reports and creating action plans
• Servant leadership mindset with strong coaching and conflict resolution skills
• Time management skills with ability to multi-task and prioritize work
• Strong organizational and planning skills in a fast-paced environment with a focus on process improvement

Prerequisites For Success

• Bachelor’s degree preferred
• Internal Candidate: Minimum of six (6) months’ experience as a Smile Doctors Practice Director
• External Candidate: Minimum of (2) years\' experience as a multi-unit manager
• Experience in orthodontics/dental/healthcare industry preferred, but not required
• Willingness to relocate strongly preferred

We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

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