Market Launch & Implementation Lead (Remote/Hybrid)

Scan; United States; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Flexible remote or hybrid work options

Medical, vision, and dental coverage

28+ days PTO and wellbeing days

401k retirement plan

On-site Atlanta office perks

Job summary

Scan.com is seeking a Market and Implementation Specialist to coordinate market and Imaging Center launches from kickoff through stabilization. You will work across Implementation and operational teams, building checklists, defining go/no-go criteria, and ensuring training and staffing plans are in place before go-live.

You will act as the operational point of contact, track timelines, flag risks early, and help turn lessons learned into playbook updates.

Qualifications

• Experience coordinating launches, projects, or rollouts from planning through go-live.
• Track record of keeping multiple moving pieces on track without things slipping through the cracks.
• Experience building readiness checklists, project plans, or similar structured processes.
• Fluent in project management systems, such as Notion, Monday.com or AI-based tools to manage projects effectively.
• Comfort being the point of contact across several teams at once.
• Comfortable in building simple and easily digestible training manuals and SOPs.
• A proactive communicator who flags risk early rather than waiting to be asked.
• Detail-oriented and organized, but able to move fast when a launch timeline is tight.

Responsibilities

• Own the market and/or Imaging Center implementation coordination process, from kickoff through go-live and early stabilization for the operations teams.
• Build and maintain readiness checklists and go/no-go criteria for every launch.
• Act as the operational point of contact between Implementation and the teams being launched.
• Track launch timelines closely, flag risks and blockers early, and escalating before they become delays.
• Coordinate with Trainers, QA, and WFM to confirm training, quality monitoring, and staffing plans are in place before go-live.
• Run or support go-live day logistics, troubleshooting issues in real time.
• Maintain clear, up-to-date launch status reporting for leadership visibility.
• Document lessons learned after every launch and help turn them into playbook updates.

Skills

Project coordination

Cross-team communication

Training material creation

Problem solving

Documentation & SOPs

Tools

Notion

Monday.com

AI tools

Job description

Scan.com is seeking a Market and Implementation Specialist to coordinate market and Imaging Center launches from kickoff through stabilization. You will work across Implementation and operational teams, building checklists, defining go/no-go criteria, and ensuring training and staffing plans are in place before go-live.

You will act as the operational point of contact, track timelines, flag risks early, and help turn lessons learned into playbook updates.