Market Intelligence Analyst — Remote, Growth & Impact

Credit Acceptance Corporation; United States; Remote; USD 75,000 - 88,000; Full time

Benefits offered by this job

401K match

adoption assistance

parental leave

tuition reimbursement

comprehensive medical/ dental/vision

Flexible work options

Job summary

Credit Acceptance is seeking a Market Intelligence Analyst to research market conditions, dealer dynamics, customer trends, and competitive activity across the United States.

You will translate findings into actionable insights, develop market assessments and executive summaries, and partner with Sales, Marketing, Product, Analytics, and Strategy teams while working from home with occasional travel to the Southfield, Michigan office.

Qualifications

• Bachelor's degree in Business, Economics, Marketing, Finance, Analytics, or a related field or equivalent experience.
• At least two years in Competitive Intelligence, Market Research, Business Analysis, Sales Strategy, Product Marketing, Analytics, or a related field.
• Strong research, analytical, problem-solving, and critical-thinking skills.
• Ability to synthesize complex information into concise, actionable insights.
• Strong written and verbal communication skills.
• Proficiency with Excel, PowerPoint, and common reporting or analytics tools.
• Ability to travel up to 25% based on business needs.

Responsibilities

• Monitor market conditions, dealer dynamics, customer trends, competitor activity, products, pricing approaches, industry developments, and emerging trends.
• Gather and evaluate intelligence from internal and external sources.
• Support research related to strategic initiatives, market opportunities, and business priorities.
• Maintain awareness of developments that may affect dealers, customers, competitors, or the broader industry.
• Analyze market, customer, dealer, competitive, and industry information to identify trends, risks, opportunities, and business implications.
• Develop market assessments, competitor profiles, dealer insights, SWOT analyses, and intelligence summaries.
• Translate research findings into clear, actionable insights and recommendations.
• Support executive summaries, presentations, and ad hoc analysis for leadership and business partners.
• Develop and maintain market briefs, competitor comparisons, dealer insights, differentiation resources, and intelligence summaries.
• Document competitor strengths, weaknesses, positioning, and key market developments.
• Support stakeholders with timely market research, competitive intelligence, and insight requests.
• Maintain market research libraries, competitor databases, intelligence repositories, and tracking tools.
• Support recurring market intelligence reports, dashboards, and market updates.
• Ensure intelligence resources remain accurate, organized, and current.
• Identify opportunities to improve research, reporting, and knowledge-management processes.
• Partner with Sales, Marketing, Product, Analytics, Strategy, and other stakeholders to understand intelligence needs.
• Gather field observations and stakeholder feedback to strengthen competitive insights.
• Communicate relevant findings clearly and in a timely manner.

Skills

Research skills

Analytical thinking

Problem-solving

Communication skills

Education

Bachelor's degree in related field

Tools

Excel

PowerPoint

Job description

Credit Acceptance is seeking a Market Intelligence Analyst to research market conditions, dealer dynamics, customer trends, and competitive activity across the United States.

You will translate findings into actionable insights, develop market assessments and executive summaries, and partner with Sales, Marketing, Product, Analytics, and Strategy teams while working from home with occasional travel to the Southfield, Michigan office.