Market Growth Manager – Australia & NZ

Airbnb; Sydney Township (ND); On-site; USD 86,000 - 129,000; Full time

Job summary

Airbnb in Sydney is seeking a Market Manager to drive supply health and growth of professional hosts across Australia and New Zealand. You will manage a book of business, optimize listings, pricing, and support host success, collaborating with product, policy, and support teams.

The role requires 5+ years in sales or account management, strong analytical skills, and fluency in English. You will travel to markets as needed and play a key part in acquiring and retaining top host inventory to fuel

Qualifications

• 5+ years of sales, account management or customer success experience.
• 2+ years in tech, travel or hospitality industries.

Responsibilities

• Manage a book of professional host accounts ensuring retention and growth.
• Analyze performance data to identify trends and opportunities to increase bookings.
• Lead and deliver supply-building projects from concept to implementation.
• Secure availability during high-demand periods to maximize host revenue.
• Educate hosts on product updates and policy changes; relay host feedback to internal teams.
• Respond to host inquiries with timely, high-quality support.
• Develop long-lasting relationships with hosts and provide ongoing tailored support.
• Occasionally travel to markets for in-person guidance and support.
• Collaborate cross-functionally with product, communications, public policy, legal and support teams.

Skills

Sales

Account mgmt

Business dev

Customer success

Tech experience

Travel experience

Hospitality

Data analysis

CRM

English fluency

Tools

Salesforce

Job description

Airbnb in Sydney is seeking a Market Manager to drive supply health and growth of professional hosts across Australia and New Zealand. You will manage a book of business, optimize listings, pricing, and support host success, collaborating with product, policy, and support teams.

The role requires 5+ years in sales or account management, strong analytical skills, and fluency in English. You will travel to markets as needed and play a key part in acquiring and retaining top host inventory to fuel