Market Grille Guest Experience Associate

hyvee; Cedar Rapids (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee's Market Grille Clerk position in Cedar Rapids, IA, offers frontline service at the counter, taking orders, packing meals, and assisting customers with a smile. Training is provided; prior food service experience is a plus.

You will handle orders, maintain food safety, and work as part of a team to ensure a positive dining experience. The role emphasizes fast pace, proper food handling, cleanliness, and excellent customer interaction.

Qualifications

• No education requirement; we will provide all the training you need to succeed
• Six months or less of similar or related work experience; prior food service experience is a plus

Responsibilities

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
• Review daily orders, anticipate product needs, and prepare and replenish product as necessary
• Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
• Handle food safely and review the status and appearance of food for freshness at all times
• Maintain a clean, sanitary work area throughout your shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Follow instructions

Basic math

Verbal directions

Teamwork

Education

No education required

Job description

Hy-Vee's Market Grille Clerk position in Cedar Rapids, IA, offers frontline service at the counter, taking orders, packing meals, and assisting customers with a smile. Training is provided; prior food service experience is a plus.

You will handle orders, maintain food safety, and work as part of a team to ensure a positive dining experience. The role emphasizes fast pace, proper food handling, cleanliness, and excellent customer interaction.