Market Grille Customer Experience Associate

Hy-Vee; Overland Park (KS); On-site; USD 15,000 - 21,000; Part time

Job summary

Hy-Vee's Market Grille Clerk role places you at the heart of the in-store dining experience, greeting customers, taking orders, and preparing fresh items with care. You’ll help keep the counter running smoothly, ensure food is safe and fresh, and collaborate with teammates to deliver friendly service.

You'll work in a fast-paced store kitchen environment, where attention to detail, teamwork, and a helpful smile in every aisle are essential. No formal education required; training provided.

Qualifications

• No education requirement; we will provide all the training you need to succeed.
• Six months or less of similar or related work experience; prior food service experience is a plus

Responsibilities

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
• Review daily orders, anticipate product needs, and prepare and replenish product as necessary
• Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
• Handle food safely and review the status and appearance of food for freshness at all times
• Maintain a clean, sanitary work area throughout your shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Customer service

Teamwork

Attention to detail

Communication

Education

No education requirement

Six months or less of related work experience

Job description

Hy-Vee's Market Grille Clerk role places you at the heart of the in-store dining experience, greeting customers, taking orders, and preparing fresh items with care. You’ll help keep the counter running smoothly, ensure food is safe and fresh, and collaborate with teammates to deliver friendly service.

You'll work in a fast-paced store kitchen environment, where attention to detail, teamwork, and a helpful smile in every aisle are essential. No formal education required; training provided.