Market Financial Center Leader Backup Manager

Bank of America; Burlington (VT); On-site; USD 72,000 - 92,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in the United States seeks a market-level leader to back up a financial center manager, foster a client-centric culture, and drive operational excellence. You will manage client traffic, coach staff, and influence across markets to achieve results.

The role requires leadership basics, strong communication, and the ability to work weekends and travel within the market; base salary ranges from $72,000 to $92,000 annually, with benefits eligible and standard in-office expectations.

Qualifications

• Minimum leadership experience demonstrated through coaching, training or motivating a work team.
• Ability to influence and collaborate with others outside of reporting authority.
• Proven customer service skills and problem resolution abilities.
• Strong financial and business acumen and experience leading managers.
• Proven risk awareness and decision-making to drive profitability.

Responsibilities

• Operates as a back up financial center leader within a market.
• Manages client traffic, engages clients, and fosters retention.
• Drives business results through formal management routines and coaching.
• Creates a world class client experience environment.
• Drives operational excellence across market initiatives.

Skills

Leadership

Coaching

Customer Service

Communication

Problem Solving

Organizational Skills

Risk Management

Team Building

Influence

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Bank of America in the United States seeks a market-level leader to back up a financial center manager, foster a client-centric culture, and drive operational excellence. You will manage client traffic, coach staff, and influence across markets to achieve results.

The role requires leadership basics, strong communication, and the ability to work weekends and travel within the market; base salary ranges from $72,000 to $92,000 annually, with benefits eligible and standard in-office expectations.