Market Engineer I - Corporate (Las Vegas)

Caesars Entertainment Corporation; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

Caesars Entertainment is seeking an experienced IT Market Engineer I to ensure the stability and performance of in-house information systems across eight Las Vegas properties and back-office systems. You will monitor, support, and optimize networked software and hardware, applying strong problem-solving and communication skills to resolve IT issues.

The role is on-site in Las Vegas, requiring collaboration with property teams, adherence to security controls, and guidance to junior staff.

Qualifications

• Strong understanding of Casino Technologies.
• Experience with ticketing software such as Service Now.
• Familiarity with POS devices.
• Knowledge of incident handling techniques and processes.
• Ability to monitor and analyze IT systems for issues.

Responsibilities

• Monitor LV IT Operations ticketing queue and prioritize issues.
• Serve as SME on casino operating systems.
• Conduct server and security audits, backups, and recovery planning.
• Lead IT projects and coordinate schedules and deployments.
• Provide guidance to junior team members and adhere to standards.

Skills

Casino technologies

Service Now

POS devices

Incident handling

Monitoring systems

Education

CompTIA A+/Network+/Security (preferred)

Tools

Service Now

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARSAt Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.Our Mission: “Create the Extraordinary"Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."Our Values: “Blaze the Trail, Together We Win, All-In on Service”Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software.

How You Will Create the Extraordinary

• Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
• Act as SME on various casino operating systems.
• Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• IT Lead for corporate or property-based projects. Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments.
• Drive reliable and best practice technical solutions to complex problems.
• Train and provide guidance to junior team members.
• Adhere to Gaming Control Board standards.

What You Will Need

• Strong understanding of Casino Technologies
• Strong understanding of ticketing software such as Service Now
• Experience with POS (point of sale) devices
• Familiarity with incident handling techniques and processes
• Must possess excellent verbal and written skills
• Experience with monitoring systems
• CompTIA’s A+, Network or Security (preferred but not required)
• Ability to lift to 40 pounds
• Ability to walk 3+ miles a day through casino properties

ADDITIONAL REQUIREMENTS

• Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
• This is not a remote work position

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.