Market Director, Support Services — Multi‑Facility Leader

HCA Healthcare; Rochester (NH); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Education support

Job summary

Catholic Medical Center in New Hampshire seeks a Market Director of Support Services to lead EVS, FANS, and Facility Management across multiple facilities. You will translate enterprise strategies into market plans and drive performance.

You will coach facility leaders, establish expectations, and partner with Division VP to improve care experience, quality, regulatory readiness, and financial outcomes. Travel up to 75% and comprehensive benefits.

Qualifications

• Five or more years of progressive leadership experience in healthcare Support Services, Environmental Services, FANS, Facility Management, or hospital operations.
• Willing to travel up to 75%.

Responsibilities

• Provide operational leadership for Support Services across the assigned market and oversee EVS, FANS, and Facility Management.
• Translate enterprise and division strategies into market and facility operating plans with standardized execution.
• Partner with facility leadership to drive performance in care experience, quality, regulatory readiness, and financial outcomes.
• Establish market performance routines to review metrics, identify gaps, and elevate risks.
• Coach and develop facility Support Services leaders with clear role clarity and accountability.
• Identify underperforming facilities and lead corrective actions to improve performance.
• Drive standardization and reduction of variation across facilities in staffing, costs, and workflows.
• Collaborate with Finance and Division leadership on budget, labor productivity, and resource utilization.

Skills

Leadership experience

Strategic execution

Cross-functional collaboration

Education

Bachelor’s Degree

Master’s degree in business administration or healthcare administration

Job description

Catholic Medical Center in New Hampshire seeks a Market Director of Support Services to lead EVS, FANS, and Facility Management across multiple facilities. You will translate enterprise strategies into market plans and drive performance.

You will coach facility leaders, establish expectations, and partner with Division VP to improve care experience, quality, regulatory readiness, and financial outcomes. Travel up to 75% and comprehensive benefits.