Market Director, Multi-Facility Support Services

HCA Healthcare; Town of Florida (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with 100% match on 3% to 9

Education support

Tuition assistance and professional/s

Job summary

HCA Florida University Hospital in Broward County, FL is seeking a Market Director, Support Services to lead EVS, FANS, and Facility Management across multiple facilities. You will translate enterprise strategies into market operations, drive performance, and partner with facility leaders to deliver high-quality care and operational excellence.

The role emphasizes coaching, standardization, and cost controls with travel up to 75% and a strong focus on patient experience, regulatory readiness,

Qualifications

• Bachelor’s Degree is required.
• Master’s degree preferred in a related field.
• Five or more years of progressive leadership experience in healthcare Support Services.
• Willing to travel up to 75%.

Responsibilities

• Provides operational leadership for Support Services across the assigned market and multiple facilities.
• Translates strategies into market and facility operating plans and ensures adoption.
• Drives performance across care experience, quality, regulatory readiness, and finances.
• Establishes market performance routines and elevates risks or barriers.
• Coaches and develops facility Support Services leaders and maintains role clarity.
• Identifies underperforming facilities and leads corrective actions to sustain performance.
• Drives standardization and control of staffing, labor, and service delivery processes.
• Supports budget performance, labor productivity, and cost controls.
• Supports safety, infection prevention, accreditation readiness, and emergency priorities.
• Coordinates initiatives across market facilities and ensures sustainment.
• Performs other duties as assigned.
• Adheres to Code of Conduct and Mission and Value Statement.

Skills

Leadership experience

Strategic planning

Stakeholder collaboration

Travel readiness

Education

Bachelor’s Degree

Master’s degree in business administration, healthcare administration, operations, or a related field

Job description

HCA Florida University Hospital in Broward County, FL is seeking a Market Director, Support Services to lead EVS, FANS, and Facility Management across multiple facilities. You will translate enterprise strategies into market operations, drive performance, and partner with facility leaders to deliver high-quality care and operational excellence.

The role emphasizes coaching, standardization, and cost controls with travel up to 75% and a strong focus on patient experience, regulatory readiness,