Market Director, Private Wealth – Boston

JPMorganChase; Boston (MA); On-site; USD 250,000 - 350,000; Full time

Job summary

JPMorgan Chase in Boston seeks a Market Director for the private client team to lead and develop relationship managers delivering high-touch service to affluent clients. You will shape market strategy, deepen client relationships, and partner with stakeholders to deliver seamless solutions.

The role emphasizes a client-centric culture, performance coaching, and collaboration across the firm to enable disciplined growth in a major market.

Qualifications

• 10+ years of experience in banking, wealth management, or financial services with a focus on affluent or high-net-worth clients.
• 5 years of experience recruiting, developing, and coaching client-facing professionals across banking, lending, and investment needs.
• Demonstrated ability to build a client-centric culture focused on personalized service and long-term relationships.
• Proven business development experience, including working with strategic clients and centers of influence to drive growth.
• Strong communication and interpersonal skills, with the ability to influence and lead through change.
• Demonstrated ability to build and maintain internal partnerships that improve service delivery and client outcomes.
• Ability to travel up to 30% of the time, as needed

Responsibilities

• Recruit, lead, mentor, and manage a team of relationship managers through ongoing coaching, training, and performance development
• Develop and execute market strategies to expand the affluent client segment and drive business growth across the Boston-area market
• Build and maintain relationships with key clients and centers of influence to strengthen market reach and reputation
• Partner with stakeholders across the firm to identify opportunities and deliver a seamless client experience
• Promote a culture of excellence, collaboration, and continuous improvement within the team and with key partners
• Set clear performance expectations and provide regular feedback and coaching to help team members achieve goals
• Resolve escalated client issues by coordinating timely, effective solutions and improving root-cause processes
• Represent the firm at industry and community events to grow visibility and client engagement in the market
• Embed risk management and controls into daily routines to support compliance and mitigate operational risk
• Monitor and report on team performance, using data to inform decisions and improve outcomes
• Champion client-centric initiatives that enhance personalized service and long-term relationship building

Skills

Wealth management

Team leadership

Client relationship management

Business development

Strategic planning

Cross-functional collaboration

Travel up to 30%

Education

Bachelor's degree

Job description

JPMorgan Chase in Boston seeks a Market Director for the private client team to lead and develop relationship managers delivering high-touch service to affluent clients. You will shape market strategy, deepen client relationships, and partner with stakeholders to deliver seamless solutions.

The role emphasizes a client-centric culture, performance coaching, and collaboration across the firm to enable disciplined growth in a major market.