Market Banking Director: Lead Growth & Customer Experience

Aumni; Little Rock (AR); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

TwinThread is seeking a Market Director of Banking to lead customer experience in Little Rock, Arkansas. In this role, you will manage and coach branch managers, develop strategies for market growth, and ensure compliance and risk management. The ideal candidate should have over 5 years of branch management experience and a strong understanding of financial markets. We offer a competitive rewards package including salary, benefits, and advancement opportunities.

Qualifications

• 5+ years of Branch management or related leadership experience.
• Proven track record of coaching and developing sales teams.
• Ability to identify customer education needs.

Responsibilities

• Manage and coach branch managers to enhance customer engagement.
• Develop strategies for financial metrics and market performance.
• Ensure compliance and risk mitigation in all branches.

Skills

Branch management

Coaching and developing teams

Customer relationship building

Financial market knowledge

Proactive customer education

Risk management

Education

High school degree or GED

College degree or military equivalent

Job description

TwinThread is seeking a Market Director of Banking to lead customer experience in Little Rock, Arkansas. In this role, you will manage and coach branch managers, develop strategies for market growth, and ensure compliance and risk management. The ideal candidate should have over 5 years of branch management experience and a strong understanding of financial markets. We offer a competitive rewards package including salary, benefits, and advancement opportunities.