Market Access Specialist

Nevro; Redwood City (CA); On-site; USD 65,000 - 91,000; Full time

Job summary

An established industry player in medical devices is seeking a Market Access Specialist to enhance payer coverage and support patient access initiatives. This role involves collaborating with cross-functional teams to analyze healthcare policies and provide strategic insights. The ideal candidate will have a Bachelor's degree and experience in reimbursement or market access, along with strong communication and interpersonal skills. Join a forward-thinking company dedicated to transforming chronic pain treatment and improving patient outcomes. If you're passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Market-leading medical benefits

Dental benefits

Vision benefits

401k matching

Ample vacation time

Tuition reimbursement

Employee Stock Purchase Plan

Incentive opportunities

Recognition awards

Volunteer time off

Qualifications

• Bachelor's degree or equivalent experience required.
• 1-2 years in reimbursement or market access roles preferred.

Responsibilities

• Support projects related to expanding payer coverage and health economic analyses.
• Work with sales team to provide reimbursement-related support to customers.
• Monitor healthcare policy trends and track medical policy changes.

Skills

Communication Skills

Customer Service

Microsoft Excel

Interpersonal Skills

Relationship Development

Education

Bachelor's Degree

Equivalent Experience

Tools

Microsoft Excel

Job description

Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. The company started with a simple mission to help more patients suffering from debilitating pain and developed its proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 100,000 patients globally.

Nevro’s comprehensive HFX spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy. Senza, Senza II, Senza Omnia, and Senza HFX iQ are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. HFX iQ, Nevro’s latest innovation, is the first and only SCS System that uses Artificial Intelligence to optimize and maintain pain relief using each patient's response. Nevro’s unique support services provide every patient with an HFX Coach throughout their pain relief journey and every physician with HFX Cloud insights for enhanced patient and practice management.

Job Summary & Responsibilities

Reporting to the Senior Director of Government Affairs and Market Access, the Market Access Specialist will play a vital role supporting projects related to expanding payer coverage, health economic analyses, monitoring healthcare policy trends, and interfacing with customers on various market access initiatives. Additionally, this role will help support the needs of the Patient Access team, HFX Access. The position is part of the Government Affairs and Market Access (GAMA) department and will work in collaboration with various cross-functional partners including HFX Access, Field Sales, Marketing and Clinical Affairs.

• Work with field-based sales team to provide reimbursement-related support (Coding, Billing, Payment, Medical Policy) to customers.
• Assist in providing internal training to sales team and customers, including launching of new initiatives or programs.
• Track medical policy changes and other relevant policies that are applicable to Nevro products and pipeline and share with internal stakeholders.
• Monitor, review and analyze CMS’ annual rulemaking and open meetings.
• Research and extract relevant information from secondary data sources to provide strategic insight into market access strategies.
• Interface with Patient Access team (HFX Access) as appropriate to assist with challenge resolution.
• Establish relationships with key institution/accounts associated with coding, billing, reimbursement.
• Work cross-functionally with HFX Access, National Accounts, Marketing, Sales, Commercial Operations.
• Stay abreast of macro trends in the healthcare environment that potentially impact current and/or future product pricing, contracting and distribution.
• Coordinate comprehensive reimbursement pull-through by proactively engaging customers on the following:
  • Managed care and government payer coverage policies
  • Medicare and State Medicaid reimbursement methodologies
  • Predetermination/Prior Authorization processes
  • Billing and coding requirements
  • Claims submission and appeals processes.

Role Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• At least 1-2 years’ work experience in reimbursement or market access functions.
• Demonstrated working knowledge of the US healthcare system including coverage, coding, and payment policies by public and private payers.
• Travel expectation up to 50%.
• Patient access experience preferred.

Skills and Knowledge

• Strong written, verbal, and phone communication skills.
• Customer service / client relations required.
• Advanced Microsoft Excel skills including advanced formulas preferred.
• Demonstrated ability to develop and influence relationships.
• Great interpersonal skills and enjoy interacting with the sales team.
• Solid communication and oral presentation skills.
• Experience in other functions within the pharmaceutical, biotechnology or related industry is a plus, e.g., field sales, legal, market planning, market or sales analytics, etc.

Target Pay Range

$65,491.00 to $90,049.75 - the final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. *Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.

Full-time Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.

EEO Statement

Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.

About the company

Nevro is a global medical device company focused on delivering innovation to improve the quality of life for patients suffering from debilitating chronic pain.