Maritime Freight Documentation Specialist

Hirebridge; New Orleans (LA); On-site; USD 48,000 - 65,000; Full time

Job summary

Host Agency, LLC in New Orleans is seeking a Freight Forwarder to manage accurate, timely preparation, filing, and dispatch of maritime cargo documentation for import and export vessel calls across multiple commodities.

The role handles end-to-end documentation workflows, communicates with shippers, receivers, terminals, and vendors, and may serve as SME for assigned customers. Strong Excel, typing speed, and detail orientation are required.

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Prior experience in freight forwarding, maritime documentation, or logistics preferred.
• Ability to manage multiple priorities in a deadline-driven environment while maintaining attention to detail.
• Strong proficiency in Microsoft Office software, specifically Excel, with minimum 60 wpm typing speed.
• Effective written and verbal communication skills.
• Excellent organizational skills.
• Independent judgment with appropriate escalation discipline.

Responsibilities

• Accurately prepare, review, and dispatch all required cargo documentation, including but not limited to bills of lading, manifests, certificates of origin, and related shipping documents in accordance with customer instruction
• File AES, AMS, and other required regulatory submissions accurately and within required deadlines
• Monitor vessel schedules and documentation deadlines to ensure compliance and on-time delivery
• Maintain accurate and current vessel, cargo, and shipment information in internal systems and databases
• Communicate with shippers, receivers, terminals, agents, and third-party vendors to obtain required shipment information & answer shipment inquiries
• Serve as documentation SME for assigned customers by maintaining customer profiles and job aids
• Assist team members in preparing, reviewing, releasing, signing or dispatching cargo documents when workloads require / as assigned
• Escalate commercial, regulatory, or service issues appropriately to management
• Support audits, corrections, and post-shipment documentation updates as required
• Perform other duties as assigned

Skills

Excel proficiency

Communication skills

Organizational skills

Attention to detail

Deadline-driven

Education

High school diploma

Tools

Microsoft Office

Job description

Host Agency, LLC in New Orleans is seeking a Freight Forwarder to manage accurate, timely preparation, filing, and dispatch of maritime cargo documentation for import and export vessel calls across multiple commodities.

The role handles end-to-end documentation workflows, communicates with shippers, receivers, terminals, and vendors, and may serve as SME for assigned customers. Strong Excel, typing speed, and detail orientation are required.