Marine Underwriting Support Specialist - Personal Lines

Markel Corporation; Milwaukee (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Markel Corporation seeks a detail‑oriented professional to support underwriters by gathering information from agents and brokers, ensuring data accuracy, and facilitating timely transactions.

The role emphasizes collaboration with internal teams, adherence to guidelines, and ongoing development toward insurance designations. Ains education and MS Word/Excel proficiency are valued in a fast-paced environment.

Qualifications

• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to work toward insurance designation (AINS)
• Intermediate level of proficiency in MS Word and Excel.

Responsibilities

• Serve as point of contact for agents/brokers and gather information for underwriters.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow‑up system.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
• Establish, support, and maintain effective relationships and/ or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Skills

Communication

Multi-tasking

Teamwork

Attention to detail

AINS willingness

MS Word

Excel

Tools

MS Word

Excel

Job description

Markel Corporation seeks a detail‑oriented professional to support underwriters by gathering information from agents and brokers, ensuring data accuracy, and facilitating timely transactions.

The role emphasizes collaboration with internal teams, adherence to guidelines, and ongoing development toward insurance designations. Ains education and MS Word/Excel proficiency are valued in a fast-paced environment.