Marine Technical Senior Specialist

LS Solutions; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

LS Solutions is seeking a technically skilled professional to provide service and support to Honda Marine dealers in Phoenix. You will conduct dealer visits, educate personnel on policies and product details, and act as the primary liaison to resolve issues and gather feedback for product improvement.

Responsibilities include delivering training, supporting Techline, and enhancing dealer service efforts while driving customer satisfaction. Competitive benefits apply.

Qualifications

• College diploma in business or technical field or relevant experience.
• Minimum three years of technical experience and two years of management in marine or related industry.
• Strong knowledge of marine engines, drive lines, diagnosis, and repairs.
• Excellent interpersonal, negotiation, and communication skills.
• Proficiency with technical equipment and Microsoft Office.

Responsibilities

• Support dealers and retail customers with technical expertise.
• Deliver technical training and motivate dealership personnel.
• Assist with specialized projects and Techline calls.
• Build understanding of Honda Marine operations and dealer responsibilities.
• Resolve customer relations issues efficiently.

Skills

Technical expertise

Interpersonal communication

Training delivery

Dealership liaison

Microsoft Office

Education

College diploma in business or technical field

Tools

Microsoft Office

Job description

Join a forward-thinking team dedicated to innovation and sustainable mobility.

Role Overview:

Provide technical support, education, and problem resolution to marine dealers to enhance customer satisfaction. Conduct dealer visits to improve service efforts, educate personnel on Honda Marine policies and product technicalities, and support activities like Techline. Serve as the primary liaison to resolve customer issues promptly and gather marketplace feedback for product improvement.

Key Responsibilities

• Support dealers and retail customers with technical expertise
• Deliver technical training and motivate dealership personnel
• Assist with specialized projects and Techline calls
• Build understanding of Honda Marine operations and dealer responsibilities
• Resolve customer relations issues efficiently

Qualifications & Skills

• College diploma in business or technical field or relevant experience
• Minimum three years of technical experience and two years of management in marine or related industry
• Strong knowledge of marine engines, drive lines, diagnosis, and repairs
• Excellent interpersonal, negotiation, and communication skills
• Proficiency with technical equipment and Microsoft Office

What We Offer:

Competitive salary, industry-leading benefits, career advancement, training, and additional programs supporting personal and professional growth. Honda values diversity and is an equal opportunity employer.