Marine Service Manager: Fleet Maintenance & Refurbishment

Boateka; Clearwater (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Health Savings Account

Job summary

Brunswick is seeking a Service Manager in Clearwater, FL to lead the Southeast Marine Services service department, overseeing fleet maintenance, refurbishment, and warranty administration to drive safety, quality, and customer satisfaction.

You will recruit and train staff, manage technicians, coordinate parts and tools, monitor performance metrics, and ensure interdepartmental collaboration while supporting sales initiatives and ensuring profitability.

Qualifications

• Excellent verbal and written communication skills.
• Excellent customer service and communication skills.
• Minimum of two years previous management experience in a similar industry.
• Demonstrated ability to multi-task and manage human and physical resources.
• Proficiency with all Microsoft Office products.

Responsibilities

• Recruits, hires, trains, and supervises all department personnel.
• Oversees the refurbishment and readiness of fleet boats to support sales initiatives, ensuring vessels meet quality, safety, and presentation standards prior to sale.
• Provides leadership and oversight for technicians supporting regional maintenance operations, ensuring service quality, consistency, resource allocation, and timely completion of maintenance activities.
• Monitors and assures efficient completion of all current and future service jobs.
• Maintains a positive rapport with department staff.
• Upholds positive customer relations and fields all customer-related issues, concerns, and inquiries.
• Provides a safe working environment by abiding by local, state, and federal workplace regulations as well as internal policies that protect staff and customers.
• Monitors and adjusts labor and physical resources to promote year-round profitability through expense ratio control.
• Ensures the department has all parts, tools, and equipment necessary to function seamlessly.
• Continually monitors key metrics (i.e., technician efficiency and productivity) and provides constructive feedback to achieve department goals.
• Ensures adequate and effective interdepartmental communication and collaboration.

Skills

Communication

Customer service

Management

MS Office

Tools

MS Office

Job description

Brunswick is seeking a Service Manager in Clearwater, FL to lead the Southeast Marine Services service department, overseeing fleet maintenance, refurbishment, and warranty administration to drive safety, quality, and customer satisfaction.

You will recruit and train staff, manage technicians, coordinate parts and tools, monitor performance metrics, and ensure interdepartmental collaboration while supporting sales initiatives and ensuring profitability.