Marine Service & Integration Field Technician

Brunswick; Orlando (FL); On-site; USD 61,000 - 99,000; Full time

Job summary

Join a leading company in marine recreation as a Marine Service & Integration Field Technician. In this role, you will install and maintain Mercury Marine products, ensuring service excellence. If you have a strong mechanical and electrical background and can work independently, we encourage you to apply for this exciting opportunity.

Benefits

401k (up to 4% match)

Paid vacation

Health Savings Account with company contribution

Qualifications

• Thorough knowledge of Mercury product and marine vessel systems, especially on electrical systems.
• Strong interpersonal skills necessary for customer interaction.
• Ability to work independently and make accurate decisions.

Responsibilities

• Provide onsite & offsite installation, repair, and maintenance of Mercury Marine products.
• Investigate, diagnose, and resolve service-related product malfunctions.
• Keep detailed Service Logs and submit reports on activities.

Skills

Customer Service

Mechanical Background

Electrical Systems Knowledge

Interpersonal Skills

Problem-Solving

Technical Documentation

Education

4-6 years in marine service-related capacity

Job description

Marine Service & Integration Field Technician page is loaded

Marine Service & Integration Field Technician

Apply locations Saint Cloud, FL time type Full time posted on Posted Yesterday job requisition id JR-046465

Are you ready for what’s next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Position Overview:

As part of the talented Customer Experience team, you will be responsible for maintaining Mercury Marine products both on and off Disney property. You will be relied on to have the skills needed to troubleshoot and fix issues that may arise, all while maintaining positive relationships with peers and other staff. The ability to work independently and be a self-motivator is a must for this role.

At Brunswick, we have passion for our work and a distinct ability to deliver.

Essential Functions:

• Provide onsite & offsite installation, repair, and maintenance of Mercury Marine products.
• Assist and advise Mercury Marine Contract Services and Mercury Marine accounts on proper product configuration, installation, and integration.
• Communicate information to service, manufacturing, and quality engineering groups.
• Investigate, diagnose, and resolve application installation, setup, configuration, and service-related product malfunctions and issues.
• Perform other duties as assigned by the Contract Services Manager
• Investigate, diagnose, and resolve service-related product malfunctions and issues.
• Complete and submit reports on field-related activities as necessary.
• Must be a self-starter capable of working both independently, as well as part of a team
• Receive requests from Disney staff in person, over the phone, or via email regarding boat status to understand and prioritize current needs & expectations
• Provide on/offsite marine service at assigned customer or company locations
• Provide service dockside or at a maintenance facility
• Work in a highly dynamic work environment with tight deadlines
• Diagnose engine performance, rigging, controls, gauges, and other marine equipment/systems
• Provide maintenance services on Mercury products and related boat hardware to factory specifications
• Keep detailed Service Logs and submit reports on field-related activities as necessary.
• Safely and properly operate all equipment (i.e., trucks, trailers, forklifts & boats)
• To perform boat & engine rigging, de-rigging, and boat launching & removal
• Maintain work area in a neat and orderly manner
• Dynamic and flexible work schedule, as assigned, including weekends

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

Required Qualifications:

• Thorough knowledge of Mercury product and marine vessel systems, specifically on electrical systems.
• Complete understanding of customer service philosophy and procedures of the company.
• Strong interpersonal skills are necessary to interact within the organization, customers and vendors.
• Effectively plan, develop, and execute product issue resolution, installation, and integration in the field.
• Excellent computer and technology skills capitalizing on effective communication, meticulous data gathering and documentation through digital media.
• Through understanding of the marine service environment with minimum 4-6 years in marine service-related capacity.
• Diverse advanced marine Mechanical/ Electrical background.
• Willingness to travel (40%) with occasional multi-week travel events as required. International travel may also be required.
• Ability to work independently, make accurate decisions, and analyze risk
• Positive work ethic, motivated self-starter, integrity and professional. Adaptable & flexible to change. Organized with good time management skills.

Preferred Qualifications:

• 6+ years in marine service-related capacity

The anticipated pay range for this position is 61,400 – 98,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here .

Why Brunswick:

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re proud of being recognized for making a splash with numerous awards !

About Mercury:

Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury’s industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land ’N’ Sea, BLA, Payne’s Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com.

Next is Now!

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact [e-mail] for support.

For more information about EEO laws, - click here

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: [e-mail] or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or [e-mail] .

#Brunswick Corporation - Mercury Marine

About Us

Brunswick is a global leader in marine recreation, delivering innovation that transforms experiences on the water and beyond. Our unique, technology-driven solutions are informed and inspired by deep consumer insights and powered by our belief that “Next Never Rests”. Brunswick is dedicated to industry leadership, to being the best and most trusted partner to our many customers, and to building synergies and ecosystems that enable us to challenge convention and define the future. Innovative, driven, exceptional, authentic and united, these values represent our Employee Value Proposition and are at the heart of how we work together and what differentiates us as an employer of choice.