Marine Service & Integration Field Technician

Mercury Limited; Orlando (FL); On-site; USD 61,000 - 99,000; Full time

Job summary

A leading global marine company is hiring a Marine Service & Integration Field Technician to provide essential maintenance and service for Mercury Marine products. This role demands strong technical and interpersonal skills for diagnosing and resolving issues, while working both independently and with a team in a dynamic environment. Candidates should have a robust marine mechanical/electrical background and an eagerness to engage with clients, particularly in high-pressure situations.

Benefits

Medical, dental, and vision insurance

Paid vacation

401k with up to 4% match

Health Savings Account with company contribution

Product purchase discounts

Qualifications

• Minimum 4-6 years in marine service-related capacity required.
• Thorough knowledge of Mercury product and marine vessel systems, specifically on electrical systems.
• Ability to work independently and be a self-starter is crucial.

Responsibilities

• Provide onsite & offsite installation, repair, and maintenance of Mercury Marine products.
• Diagnose engine performance and other marine equipment/systems.
• Keep detailed Service Logs and submit reports on field-related activities.

Skills

Interpersonal skills

Diagnostic skills

Problem-solving

Technical skills

Education

High School Diploma

Marine Mechanical/Electrical background

Job description

Marine Service & Integration Field Technician

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Marine Service & Integration Field Technician

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Are you ready for what’s next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Position Overview

As part of the talented Customer Experience team, you will be responsible for maintaining Mercury Marine products both on and off Disney property. You will be relied on to have the skills needed to troubleshoot and fix issues that may arise, all while maintaining positive relationships with peers and other staff. The ability to work independently and be a self-motivator is a must for this role.

Are you ready for what’s next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Position Overview

As part of the talented Customer Experience team, you will be responsible for maintaining Mercury Marine products both on and off Disney property. You will be relied on to have the skills needed to troubleshoot and fix issues that may arise, all while maintaining positive relationships with peers and other staff. The ability to work independently and be a self-motivator is a must for this role.

Essential Functions

• Provide onsite & offsite installation, repair, and maintenance of Mercury Marine products.
• Assist and advise Mercury Marine Contract Services and Mercury Marine accounts on proper product configuration, installation, and integration.
• Communicate information to service, manufacturing, and quality engineering groups.
• Investigate, diagnose, and resolve application installation, setup, configuration, and service-related product malfunctions and issues.
• Perform other duties as assigned by the Contract Services Manager
• Investigate, diagnose, and resolve service-related product malfunctions and issues.
• Complete and submit reports on field-related activities as necessary.
• Must be a self-starter capable of working both independently, as well as part of a team
• Receive requests from Disney staff in person, over the phone, or via email regarding boat status to understand and prioritize current needs & expectations
• Provide on/offsite marine service at assigned customer or company locations
• Provide service dockside or at a maintenance facility
• Work in a highly dynamic work environment with tight deadlines
• Diagnose engine performance, rigging, controls, gauges, and other marine equipment/systems
• Provide maintenance services on Mercury products and related boat hardware to factory specifications
• Keep detailed Service Logs and submit reports on field-related activities as necessary.
• Safely and properly operate all equipment (i.e., trucks, trailers, forklifts & boats)
• To perform boat & engine rigging, de-rigging, and boat launching & removal
• Maintain work area in a neat and orderly manner
• Dynamic and flexible work schedule, as assigned, including weekends

Required Qualifications

• Thorough knowledge of Mercury product and marine vessel systems, specifically on electrical systems.
• Complete understanding of customer service philosophy and procedures of the company.
• Strong interpersonal skills are necessary to interact within the organization, customers and vendors.
• Effectively plan, develop, and execute product issue resolution, installation, and integration in the field.
• Excellent computer and technology skills capitalizing on effective communication, meticulous data gathering and documentation through digital media.
• Minimum 4-6 years in marine service-related capacity with diverse advanced marine Mechanical/ Electrical background.
• Willingness to travel (40%) with occasional multi-week travel events as required. International travel may also be required.
• Ability to work independently, make accurate decisions, and analyze risk
• Positive work ethic, motivated self-starter, integrity and professional. Adaptable & flexible to change. Organized with good time management skills.

Preferred Qualifications

• 6+ years in marine service-related capacity

The anticipated pay range for this position is $61,400 – $98,600 annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and more. Details about our benefits can be found here.

Why Brunswick

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. We’re also proud of being recognized for making a splash with numerous awards!

About Mercury

Mercury Marine is a world-leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures, and distributes engines, services, and parts for recreational, commercial, and government marine applications, empowering boaters with products that are easy to use, extremely reliable, and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury’s industry-leading brand portfolio includes Mercury outboard engines, Mercury MerCruiser sterndrive and inboard packages, Mercury global parts and accessories including propellers, and SmartCraft electronics, among others. More information is available at mercurymarine.com.

Next is Now!

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. If you require accommodation during the application or interview process, contact [e-mail]. For more info about EEO laws, click here.

Brunswick and Workday Privacy Policies

Brunswick does not accept applications from unapproved staffing agencies or vendors. For assistance, contact [e-mail] or 866-278-6942.

All job offers will come via the candidate portal created when applying through https://www.brunswick.com/careers. For questions, contact HR Shared Services at 866-278-6942 or [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Other, Information Technology, and Management

Industries

• Manufacturing

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