Marine Service & Delivery Specialist

Bass Pro Shops; Loveland (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Employee discounts

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Loveland, CO seeks a Service Specialist to support service, warranty, and parts operations, including inventory, PDI, and delivery orientation. You will greet customers, answer questions, and assist with work orders and payments in IDS.

The role emphasizes accurate IV verification, navigation of the IDS system, and ensuring proper unit delivery documentation. Starting pay ranges from $23.76 to $27.95 per hour, full-time, with benefits and career growth opportunities.

Qualifications

• Ability to complete simple math calculations.
• Friendly and professional communication with customers, vendors and associates.
• Ability to work with management and co-workers effectively.
• Experience with dealership data entry systems is a plus.

Responsibilities

• Greet customers and colleagues in a friendly, prompt manner.
• Assist in service, warranty and parts inquiries in person and by phone.
• Assist Receiving with unloading, inspection and VIN verification of new units.
• Attach bar code labels and update lot location in IDS.
• Maintain unit inventory status and assist with physical inventories.
• Prepare daily delivery schedules and coordinate orientations.
• Explain unit operation and maintenance to customers.
• Assist with IDS work orders, estimates and payments for repairs.
• Ensure no unit is released until payment is received in full.
• Keep the work area clean and professional; perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Data entry system

Education

High School diploma or equivalent

Tools

IDS / Dealership Management System

Job description

Bass Pro Shops in Loveland, CO seeks a Service Specialist to support service, warranty, and parts operations, including inventory, PDI, and delivery orientation. You will greet customers, answer questions, and assist with work orders and payments in IDS.

The role emphasizes accurate IV verification, navigation of the IDS system, and ensuring proper unit delivery documentation. Starting pay ranges from $23.76 to $27.95 per hour, full-time, with benefits and career growth opportunities.