Marine Service Advisor - Paid Training & Growth

Hagadone Marine Group; Coeur d'Alene (ID); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Hagadone Marine Group in Idaho is seeking a Service Advisor to assist customers in achieving the Best on Water Experience. This office role involves a designated desk, computer, and phone, with paid on-the-job training and future industry training opportunities.

Ideal candidates have general service writing experience, with retail marine exposure a big plus. Hagadone Marine Group offers strong compensation, robust benefits, and a culture focused on customer service, teamwork, and continuous

Qualifications

• Experience in general service writing.
• Retail marine industry experience is a big plus.
• Strong communication and customer service skills.

Responsibilities

• General Service Writing for client boats and service needs.
• Communicate with clients about boat problems, service needs, and warranty issues.
• Maintain positive relationships with clients to ensure repeat business.
• Suggestively sell service packages, maintenance, and seasonal specials.
• Answer customer questions about services offered.

Skills

Service writing

Customer communication

Sales-minded

Tools

Google Forms

Google Sheets

CRM software

Job description

Hagadone Marine Group in Idaho is seeking a Service Advisor to assist customers in achieving the Best on Water Experience. This office role involves a designated desk, computer, and phone, with paid on-the-job training and future industry training opportunities.

Ideal candidates have general service writing experience, with retail marine exposure a big plus. Hagadone Marine Group offers strong compensation, robust benefits, and a culture focused on customer service, teamwork, and continuous