Marine Mechanical Engineer: Technical Support & Repairs

Boaters World Manufacturing Group; Chocowinity (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Employee discounts

Training and development

Career growth opportunities

Job summary

Boater's World Manufacturing Group in Chocowinity, NC is seeking a Mechanical Engineer – Marine Technical & Customer Support. You will troubleshoot marine systems, generate repair instructions, and support NauticStar dealers and boat owners.

This role blends engineering with hands-on fieldwork, diagnostic analysis, and clear technical communication, and requires collaboration with Customer Service, Engineering, Production, and service networks. On-site role with occasional travel.

Qualifications

• Bachelor's degree in Mechanical Engineering or related field.
• Strong mechanical aptitude and troubleshooting abilities.
• Ability to diagnose problems and develop practical solutions.
• Ability to read and create engineering drawings and schematics.
• Ability to develop clear repair instructions and supporting documentation.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and customer service skills.
• Ability to communicate technical information to diverse audiences.
• Ability to work full-time on-site in Chocowinity, NC.

Responsibilities

• Provide primary engineering support to Customer Service for NauticStar products.
• Troubleshoot marine systems and evaluate warranty issues.
• Develop repair procedures, drawings, and service bulletins for dealers and service centers.
• Create technical instructions for dealership technicians and service professionals.
• Collaborate with Engineering, Production, QA, and Customer Service to resolve issues.

Skills

Mechanical engineering

Technical troubleshooting

Customer service

CAD drawings

Documentation

Communication

Education

Bachelor's degree in Mechanical Engineering

Tools

CAD software

MS Office

Job description

Boater's World Manufacturing Group in Chocowinity, NC is seeking a Mechanical Engineer – Marine Technical & Customer Support. You will troubleshoot marine systems, generate repair instructions, and support NauticStar dealers and boat owners.

This role blends engineering with hands-on fieldwork, diagnostic analysis, and clear technical communication, and requires collaboration with Customer Service, Engineering, Production, and service networks. On-site role with occasional travel.