Marine Mechanical Claims Adjuster

Brown & Brown; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Marine Mechanical Claims Adjuster to manage mechanical claims and ensure a seamless claims experience. This role emphasizes compassionate customer service, effective communication, and collaboration with a dedicated team. You will investigate claims, negotiate repairs, and support customers throughout the process. Join a company that values meritocracy and rewards self-starters, offering a competitive pay range and a robust benefits package, including health and financial support. If you thrive in fast-paced environments and have a passion for marine services, this opportunity is for you.

Benefits

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Partner Discounts

Qualifications

• Marine experience in roles such as technician or inspector.
• Excellent verbal and written communication skills.

Responsibilities

• Investigate failures and determine coverage for claims.
• Provide customer service and collaborate with a team.

Skills

Marine experience

Reading and writing repair orders

Parts pricing verification

Excellent communication skills

Time management

Problem-solving skills

Proficiency in Microsoft Office Suite

Job description

Company Culture and Position Overview

Built on meritocracy, our unique company culture rewards self-starters and those committed to doing what is best for our customers.

Brown & Brown is seeking a Marine Mechanical Claims Adjuster to join our growing team!

Role Responsibilities

As a Marine Mechanical Claims Adjuster, you will manage mechanical and ancillary claims. Your responsibilities include:

• Investigating failures, determining coverage, supporting vessel restoration, and negotiating repairs.
• Providing compassionate customer service and collaborating with a team of adjusters to ensure a seamless claims experience.

Contributions and Tasks

• Assess coverage, liability, and damages.
• Communicate regularly with customers via phone, email, and text.
• Use digital platforms and tools to manage and resolve claims.
• Negotiate repairs with claimants, third-party facilities, and vendors.
• Document claims activity and decisions accurately.
• Support customers throughout the claim and repair process.
• Collaborate with other Adjusters on shared responsibilities.
• Follow Brown & Brown's Claims Culture of caring, empowering, and restoring.

Skills & Experience

• Marine experience in roles such as service writer, parts personnel, technician, inspector, or related fields.
• Experience in reading and writing repair orders, estimates, and invoices.
• Ability to verify parts pricing and labor times from guides and field experience.
• Excellent verbal and written communication skills.
• Strong time management and multi-tasking abilities in a fast-paced environment.
• Proven problem-solving and negotiation skills.
• Proficiency in Microsoft Office Suite.

Compensation and Benefits

Pay Range: $15 - $20 Hourly

The pay range is based on experience, geography, and budget considerations.

Teammate Benefits & Well-Being:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Advocacy Services
• Additional Benefits: Paid Time Off, Holidays, Partner Discounts, and more.

Note: Benefits may vary by location and eligibility. Enrollment periods and criteria may apply.

Our Commitment to Diversity

As an Equal Opportunity Employer, we foster an inclusive environment embracing diverse backgrounds, experiences, and perspectives, guided by our motto, “The Power to Be Yourself”.