RV Mechanical Claims Adjuster

Brown & Brown; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for an RV Mechanical Claims Adjuster to enhance their dynamic team. In this role, you will manage mechanical claims, ensuring a seamless experience for customers through effective communication and negotiation. Your expertise in RV services and problem-solving will be pivotal in assessing coverage and determining liability. This position offers a supportive environment focused on your well-being, with comprehensive health and financial benefits. Join a company that values self-starters and fosters an inclusive culture where you can truly be yourself.

Benefits

Health Benefits: Medical/Rx, Dental, Vision

Life Insurance

Disability Insurance

401k

Tuition Reimbursement

Paid Time Off

Partner Discounts

Qualifications

• Experience in RV service roles is essential.
• Strong communication and negotiation skills are a must.

Responsibilities

• Assess coverage and evaluate damages for claims.
• Communicate with customers and negotiate repairs.

Skills

RV experience

Repair orders and estimates

Parts pricing verification

Communication skills

Time management

Problem-solving

Microsoft Office Suite

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an RV Mechanical Claims Adjuster to join our growing team!

As an RV Mechanical Claims Adjuster, you will manage mechanical and ancillary claims. Your responsibilities include investigating failures, determining coverage, supporting the RV restoration process, and negotiating repairs. You’ll provide compassionate customer service and work closely with a team of adjusters to deliver a seamless claims experience.

How You Will Contribute:

1. Assess coverage, determine liability, and evaluate damages.
2. Communicate regularly with customers via phone, email, and text.
3. Utilize digital platforms and tools to manage and resolve claims.
4. Negotiate fair repairs with claimants, third-party facilities, and vendors.
5. Document claims activity and decisions accurately within internal systems.
6. Support customers throughout the claim and repair process.
7. Collaborate with all Adjusters on shared claim responsibilities.
8. Follow Brown & Brown's Claims Culture of caring, empowering, and restoring.

Skills & Experience to Be Successful:

• RV experience as a service writer, parts personnel, technician, inspector, or other field-related experience is required.
• Background in reading and writing repair orders, estimates, and invoices.
• Adept at verifying parts pricing and labor time from published guides and field experience.
• Excellent verbal and written communication skills.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Proven problem-solving and negotiation abilities.
• Fluent in Microsoft Office Suite.

Pay Range

$15 - $20 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role, considering experience, geography, and budget.

Teammate Benefits & Total Well-Being

We focus on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Partner Discounts, and more.

Benefits may vary by location and eligibility criteria may apply.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment for people from all backgrounds, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.