Marine Claims Assistant

Starr Adjustment Services, Inc.; City of Rochester (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Starr Adjustment Services, Inc. seeks a Marine Claims support professional to join our Marine Claims Team. The role focuses on training and providing technical support to a team of TPA claim handlers, and assisting with system enhancements and updates.

You will resolve claim errors from monthly reports, manage the Marine Claims inbox, generate and distribute reports, and oversee offsite storage protocols as part of a collaborative, learning-oriented environment.

Responsabilités

• Provide training and technical support to team of TPA claim handlers
• Administratively support Starr Marine team SME and UAT lead for all Marine claims system enhancements and updates
• Resolve claim errors based on monthly reports
• Process monthly and quarterly international bordereau files in Claims Enterprise system and report management, including researching and submitting tickets for Marine users
• Manage Marine Claims inbox
• Generate and distribute reports for Marine Claims team
• Oversee offsite storage protocols

Description du poste

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. This position is responsible for supporting the Marine Claims Team.

The work activities will include:

• Provide training and technical support to team of TPA claim handlers,
• administratively support Starr Marine team SME and UAT lead for all Marine claims system enhancements and updates
• Resolve claim errors based on monthly reports
• Process monthly and quarterly international bordereau files Claims Enterprise system and report management, including researching and submitting tickets for Marine users
• Manage Marine Claims inbox
• Generate and distribute reports for Marine Claims team
• Oversee offsite storage protocols

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. https://starr.com/About/Careers