Marine Claims Assistant: Systems & Training Lead

Starrcompanies; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

Starr Companies in New York City seeks a Marine Claims Assistant to support the Marine Claims Team. You will provide training and technical support for a team of TPA claim handlers and act as SME/UAT lead for Marine claims system enhancements and updates.

Responsibilities include processing monthly/quarterly bordereau files, resolving claim errors from monthly reports, managing the Marine Claims inbox, generating reports, and overseeing offsite storage protocols.

Responsibilities

• Provide training and technical support to team of TPA claim handlers
• SME and UAT lead for all Marine claims system enhancements and updates
• Resolve claim errors based on monthly reports
• Process monthly and quarterly international bordereau files
• Claims Enterprise system and report management, including researching and submitting tickets for Marine users
• Manage Marine Claims inbox
• Generate and distribute reports for Marine Claims team
• Oversee offsite storage protocols

Job description

Starr Companies in New York City seeks a Marine Claims Assistant to support the Marine Claims Team. You will provide training and technical support for a team of TPA claim handlers and act as SME/UAT lead for Marine claims system enhancements and updates.

Responsibilities include processing monthly/quarterly bordereau files, resolving claim errors from monthly reports, managing the Marine Claims inbox, generating reports, and overseeing offsite storage protocols.