Marina Supervisor

Hawks-Cay-Resort; Duck Key (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts on resort services

Housing options may be available

Job summary

Hawks Cay Resort in Marathon, FL is seeking a Marina Supervisor to lead wet services and dock management, ensuring safety, efficiency, and guest satisfaction. You will coordinate dockhands, set schedules, and maintain records for fueling, maintenance, and inventory.

The role requires marina experience, strong guest service, and the ability to train staff. A flexible schedule and a safety-first mindset are essential for success.

Qualifications

• Ability to swim and respond quickly to emergencies.
• CPR/First Aid certification or willingness to obtain.
• Experience at a large luxury marina is required.
• Strong guest service and communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Oversee wet services and dock management for safety and efficiency.
• Coordinate dockhands and helpers; assign daily tasks and schedules.
• Maintain maintenance, fueling, and inventory records.
• Operate the VHF base radio and coordinate during storms.
• Train and develop marina staff; ensure legal/compliance standards.
• Support marina functions, events, and guest experiences.

Skills

Swim ability

CPR & First Aid

Customer service

Communication skills

Boat handling experience

Emergency coordination

Education

High school diploma or GED

Tools

VHF radio

Job description

Hawks Cay Resort, 61 Hawks Cay Blvd, Marathon, FL 33050, USA

Description

The Marina Supervisor is responsible for the safe, efficient, and guest-focused operation of all wet services and dock management at Hawks Cay Resort. This role coordinates dockhands and helpers to deliver smooth wet-slip docking, fueling, maintenance, and housekeeping while maintaining the highest standards of safety, appearance, and service. The Supervisor sets daily assignments and schedules, ensures grounds, equipment, and buildings are aesthetically and operationally excellent and fully compliant with legal requirements, and trains and develops the marina team.

Key Responsibilities

• Identify maintenance, repair, and housekeeping needs; work with supervisors to set priorities and schedules.
• Maintain accurate checklists and records of maintenance and repairs (fueling equipment, docks, piers, emergency/safety equipment, outside lighting, bait systems, etc.).
• Operate within expense budgets for maintenance and related activities.
• Maintain wet-slip rental inventory.
• Manage retail inventories for fuel, ice, bait, and oil.
• Maintain supply inventories for maintenance, cleaning, bathroom supplies, tools, oil-spill equipment, and filters.
• Support special marina functions and events (tournaments, etc.).
• Perform marina store duties including opening/closing, inventory assistance, and writing sales tickets.
• Operate the VHF base radio proficiently.
• Know and enforce hurricane, storm, fire, first-aid, freeze, and oil-spill procedures; coordinate dockhands and helpers during these events.
• Understand live-bait keeping procedures and applicable laws.
• Know all harbor regulations, contractual provisions, and enforcement policies; maintain strong working relationships with the Coast Guard and other federal agencies.
• Assume additional responsibilities in the absence of the Marina Director.
• Train all dockhands, fuel attendants, and launch-boat operators.
• Perform other duties as assigned by the Marina Director/Dockmaster.

Qualifications

• Ability to swim; knowledge of man-overboard procedures; CPR and basic first-aid trained (or ability to obtain promptly).
• Pleasant, professional personality with the ability to work effectively with guests, co-workers, and local law-enforcement agencies.
• Minimum one year of experience working at a large-scale luxury marina.
• Strong experience handling boats of various sizes.
• Reliable cell phone for emergency contact.
• Ability to lift or carry up to 25 lbs.
• Flexible schedule: typically 40–50 hours per week depending on season; regular weekends and holidays required; on-call for emergencies and storms.
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on resort accommodations, dining, and activities
• Professional development and training opportunities
• Employee recognition programs
• Complimentary meals (based on position)
• Housing options may be available for eligible associates
• A supportive, team-oriented work environment in a beautiful Florida Keys resort setting

Hawks Cay Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.